Office Clerk

Job Description

Job Description

Office Clerk / Retirement Representative

Mercer Island, WA 98040

$20.76 / hr | Monday–Friday, 9am–5pm

Overview

This role provides clerical and administrative support under the supervision of the department manager. The position involves working with internal teams and external clients to support retirement and benefits administration processes, maintaining accurate records, and handling general office duties.

Key Responsibilities

Perform clerical duties including filing, answering phones, distributing mail and reports, and word processing

Enter, retrieve, and verify information in computer systems

Compose routine correspondence and compile reports

Sort and distribute mail according to department protocol

Direct external customers during appeals processes, coordinating with eligibility specialists

Distribute reports such as COBRA letters, billing, delinquencies, and other assigned materials

Order office supplies for assigned departments

Provide backup receptionist support as needed

Other duties as assigned

Qualifications

Minimum :

High school diploma or G.E.D

1 year of general office experience

Proficient with Microsoft Office and standard office equipment

Strong interpersonal communication skills, positive and professional demeanor

Able to accurately review and edit documents, multitask, and meet deadlines

Preferred : Associate’s degree

2–4 years of corporate office experience

Requirements

Regular use of written and oral communication, math, and analytical reasoning

Ability to handle detailed work on multiple concurrent tasks

Adaptable to frequent interruptions and intensive deadlines

#SEAWA