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Client Success Agent
Client Success AgentRenaissance Historic Exteriors • Belvidere, Illinois, United States
Client Success Agent

Client Success Agent

Renaissance Historic Exteriors • Belvidere, Illinois, United States
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Help Wanted : Client Success Agent (CSA).

Location : Belvidere, IL.

Employment Type : Full-Time | Hourly.

Are you a natural communicator who thrives on building relationships and creating positive experiences? We’re looking for a Client Success Agent to become a key member of our growing team!

In this role, you’ll work directly with clients to manage scheduling, facilitate payment collections, and ensure long-term satisfaction. Your ability to problem-solve, stay organized, and deliver exceptional service will help drive our continued success.

What You’ll Do :

  • Build and maintain strong client relationships.
  • Manage client scheduling and service coordination.
  • Handle payment collections and account updates.
  • Communicate proactively with clients to ensure needs are met.
  • Identify opportunities for improved service and satisfaction.

What We’re Looking For :

  • Excellent verbal and written communication skills.
  • Strong organizational and time management abilities.
  • Customer-first mindset with problem-solving skills.
  • Professional, friendly, and proactive demeanor.
  • Prior client service or administrative experience is a plus.
  • Compensation & Benefits :

  • Hourly wage (Overtime is available once pre-approved by management).
  • Holiday Pay (after 90 days of employment).
  • Paid Time Off (1 week).
  • Health, Dental, Vision & Life Insurance (after 90 days).
  • 401K Program (after 1 year of continuous employment).
  • Eligibility for company programs per guidelines.
  • If you're ready to make a meaningful impact and grow in a role that values your communication and customer service skills, we want to hear from you!

    Apply today and become a trusted partner in our client success story.

    About Renaissance Historic Exteriors :

    Renaissance is a nationally recognized commercial and residential historical restoration company, specializing in traditional exterior historical building systems. Our craftsman work on roofing systems, structural and finish carpentry, masonry, architectural sheet metal and other historical systems not commonly found in current construction methods. Our clients include State Capitols, Churches, Universities, Libraries, Private Estates and properties of all types on the National Register of Historical Places. We have been awarded numerous local and national awards for our efforts. We have an industry leading safety program to protect our team members.

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    Client • Belvidere, Illinois, United States

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