Medical Office Specialist

Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.

General Purpose of Job :

Reporting to the department manager / director, this position is responsible for the support functions necessary to accomplishing the objective of the department. These include, but are not limited to functions under the categories of telephone support, patient accounting, clinical support, patient scheduling, registration and patient discharge.

Essential Duties and Responsibilities :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the immediate supervisor and / or hospital administration as required.

The above statements should be included on all job descriptions.

List the job's essential or most important functions and responsibilities. Include all important aspects of the job whether performed daily, weekly, monthly, or annually; and any that occur at irregular intervals. Standard functions listed below should be included on all job descriptions.

General Requirements

• Maintains utmost level of confidentiality at all times.
• Adheres to hospital policies and procedures.
• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.
• Adheres and complies with customer service standards and dress code as set forth by the hospital and the department.
• Demonstrates thoroughness and dependability.
• Demonstrates excellent organizational skills.
• Must be detail-oriented.
• Must be able to manage multiple tasks in a busy medical office environment.
• Must be able to effectively communicate and work with patients, family and physicians.
• Must be able to effectively work as a team member.
• Other duties as assigned.

Scheduling / Telephone Support

Patient Accounting

Clinical Support

Patient Registration

Patient Discharge

Mark no-shows and no-shows to reschedule in the appropriate scheduling system

Education and / or Experience :