Learning Instructional Design Lead - Senior Specialist

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

What you’ll do :

• Lead and manage a global team of instructional designers and enablement professionals.
• Oversee the design and development of high-quality learning experiences, including eLearning modules using Articulate and other tools.
• Establish and maintain standard operating procedures for instructional design and content development.
• Create and implement a training design request intake process, training charters, and learner journeys.
• Collaborate closely with the Learning Operations team to ensure seamless implementation of training programs.
• Drive innovation and creativity in instructional design, ensuring content is engaging, effective, and aligned with business goals.
• Ensure the team is highly utilized and recognized across the firm for its excellence and ease of collaboration.
• Lead complex instructional design projects within a global, matrixed organization.
• Apply the ADDIE model to guide the design and development of learning solutions.
• Utilize agile development methodologies to iterate and improve training content.
• Conduct thorough needs analysis to identify learning gaps and define objectives.
• Leverage video creation tools such as Vyond to produce engaging multimedia learning assets.

What you’ll bring :

Perks & Benefits :

ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member.

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients / ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel :

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.