Customer Service Representative

Job details We are seeking a customer-focused and bilingual (English and Spanish) Customer Service Representative to join our team. The ideal candidate will be the first point of contact for customers, providing outstanding service by answering phone calls, resolving issues, and assisting with inquiries. You will use your excellent communication and problem-solving skills to ensure a positive customer experience while utilizing your proficiency in Microsoft Office to handle administrative tasks ...

Responsibilities :

Serve as the primary point of contact for customers, answering a high volume of inbound calls in a professional and timely manner.

Address customer inquiries, resolve complaints, and provide accurate information regarding services.

Communicate effectively in both English and Spanish (bilingual proficiency is required).

Maintain detailed and accurate customer records by documenting all interactions and transactions.

Collaborate with other departments to resolve complex customer issues.

Assist with administrative tasks using Microsoft Office Suite (Word, Excel, Outlook).

Working hours : 8 : 00 AM - 4 : 30 PM

Skills :

Previous experience in office environment.

Ability to multitask and manage time effectively in a fast-paced environment.

Education : No Degree Required

Experience : 1-4 years

Qualifications :

Bilingual proficiency in English and Spanish is mandatory.

Proven customer service experience.

Strong verbal communication skills and a positive, patient demeanor.

Excellent problem-solving and de-escalation skills.

Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.

If this sounds liked you, please apply and call us at !Show lessShow more We are seeking a customer-focused and bilingual (English and Spanish) Customer Service Representative to join our team. The ideal candidate will be the first point of contact for customers, providing outstanding service by answering phone calls, resolving issues, and assisting with inquiries. You will use your excellent communication and problem-solving skills to ensure a positive customer experience while utilizing your proficiency in Microsoft Office to handle administrative tasks

Responsibilities :

Serve as the primary point of contact for customers, answering a high volume of inbound calls in a professional and timely manner.

Address customer inquiries, resolve complaints, and provide accurate information regarding services.

Communicate effectively in both English and Spanish (bilingual proficiency is required).

Maintain detailed and accurate customer records by documenting all interactions and transactions.

Collaborate with other departments to resolve complex customer issues.

Assist with administrative tasks using Microsoft Office Suite (Word, Excel, Outlook).

Working hours : 8 : 00 AM - 4 : 30 PM

Skills : ... Previous experience in office environment.

Ability to multitask and manage time effectively in a fast-paced environment.

Education : No Degree Required

Experience : 1-4 years

Qualifications :

Bilingual proficiency in English and Spanish is mandatory.

Proven customer service experience.

Strong verbal communication skills and a positive, patient demeanor.

Excellent problem-solving and de-escalation skills.

Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.

If this sounds liked you, please apply and call us at !Show lessShow more

key responsibilities

Serve as the primary point of contact for customers, answering a high volume of inbound calls in a professional and timely manner.Address customer inquiries, resolve complaints, and provide accurate information regarding services.Communicate effectively in both English and Spanish (bilingual proficiency is required).Maintain detailed and accurate customer records by documenting all interactions and transactions.Collaborate with other departments to resolve complex customer issues.Assist with administrative tasks using Microsoft Office Suite (Word, Excel, Outlook).

experience

1-4 years

skills

Previous experience in office environment.Ability to multitask and manage time effectively in a fast-paced environment.

qualifications

Bilingual proficiency in English and Spanish is mandatory.Proven customer service experience.Strong verbal communication skills and a positive, patient demeanor.Excellent problem-solving and de-escalation skills.Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.

education

No Degree Required

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