Administrative Sales & Office Assistant

Benefits :

401(k)

401(k) matching

Health insurance

Paid time off

Parental leave

Vision insurance

Job description :

We are looking for an Administrative Sales & Office Assistant to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure customer satisfaction while maintaining a positive company image. You will also be required to pick up administrative office duties as needed. The ideal candidate will possess strong communication skills and a commitment to delivering high-quality service.

Responsibilities :

• Enter orders from customers into SAP with attention to detail(s) to ensure accuracy.
• Respond to customer inquiries via phone or email in a timely and professional manner.
• Provide accurate information regarding products and services to assist customers effectively.
• Maintain client records through data entry and computerized systems to ensure information is up-to-date.
• Assist in resolving customer complaints by identifying the issue and providing appropriate solutions.
• Collaborate with team members to enhance client services and improve overall customer experience.
• Promote products and services through effective sales techniques while maintaining a focus on customer needs.
• Provide Administrative Assistance as needed to CEO and Office Manager.
• Participate in training sessions to improve product knowledge and customer service skills.

Experience and Qualifications :

• MUST have 1 year of administrative experience.
• MUST have some experience in sales.
• Experience with SAP a plus.
• Experience working in a Manufacturing or Semiconductor setting a plus.
• Proficiency in data entry and familiarity with computerized systems is essential.
• Excellent communication skills, both verbal and written, with the ability to engage effectively with clients.
• A positive attitude, strong problem-solving abilities, and a commitment to providing exceptional client services are crucial for success in this role.

Job Type : Full-time

Benefits :
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Schedule :

• Monday - Friday 8 : 00 AM - 5 : 00 PM

Work Location : In person