Support Coordinator, Be the Hero Behind the Screens!

At Revel Media Group were redefining how businesses connect and communicate through digital signage. Every display message and interaction is an opportunity to make a meaningful impact. Our team thrives on creativity collaboration and bold ideas and we value every voice in shaping a culture where innovation meets action.

Why Revel

At Revel Media Group were redefining how businesses connect captivate and communicate through the power of digital signage. Every message matters and every display design and interaction is an opportunity to create meaningful impact. Communication is at the heart of what we do and our innovative approach ensures that businesses can reach their audiences in ways that are engaging dynamic and memorable.

Who We Are

Revel is a team built on creativity collaboration integrity and impact. We are thinkers and doers who bring intention curiosity and bold ideas to every project. Our culture celebrates innovation embraces challenges and values every voice because we know that true success comes from working together with purpose and alignment. We are guided by a clear Mission and Vision leading with intention creating environments where every message inspires action and every interaction drives connection.

Your Path to Success

At Revel success is multi-dimensional : personal professional and financial . We empower you to take ownership of your growth. With clear career paths leadership development and personalized growth plans we ensure that your goals are visible actionable and supported every step of the way.

At Revel your impact is visible your growth is your investment and your success aligns with our shared mission and vision. Together we create a workplace where intention meets action innovation drives results and every individual has the opportunity to thrive.

At the heart of Revel Media Group lies our driving force encapsulated in the powerful word ACTION . This isnt just a concept its the essence of who we are and how we operate!

At Revel Media Group youll join a team thats shaping customer experiences while building meaningful careers where passion purpose and principles guide every step of your growth.

Were seeking a Support Coordinator to provide responsive high-quality technical support to internal users and this role youll troubleshoot software hardware and account issues assist with onboarding and device setup and ensure smooth day-to-day operations. Youll also own the full troubleshooting workflow from initial diagnostics to submitting service proposals managing sales orders and ensuring issues are fully resolved. Beyond day-to-day support youll help identify recurring problems suggest process improvements and maintain clear communication to ensure a positive user experience.

The ideal candidate has 1-2 years in technical support or IT strong troubleshooting skills excellent communication and a positive adaptable attitude. Familiarity with ticketing systems remote support tools and standard business applications is essential. Experience with Crestron / AMX systems is a plus. Youre organized reliable a self-starter and eager to grow your skills while helping others succeed.

At Revel success is personal professional and financial. We provide clear growth paths leadership development and the support you need to make an impact and advance your career. If youre ready to be part of a team where your work matters and every interaction drives connection apply today !

Revel Media Group is a tobacco-free employer and all new hires must submit to a drug and background check.

Required Experience :

IC

Key Skills

Time Management,Developmental Disabilities Experience,Intake Experience,Mediation Experience,Microsoft Outlook,Customer Support,Case Management,Medical Terminology,Alternative dispute resolution,Child Protective Services,Social Work,Word Processing

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 18 - 22