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Senior UX Researcher
Senior UX ResearcherRentSpree LLC • Seattle, WA, United States
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Senior UX Researcher

Senior UX Researcher

RentSpree LLC • Seattle, WA, United States
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Senior UX Researcher - Seattle (or Remote PST)

Research is central to our product culture at RentSpree, helping shape what we build and why. As a Senior UX Researcher, you'll be a strategic partner to cross-functional teams, delivering robust and actionable insights that inform decisions across the product lifecycle. Your work will directly influence how we understand and serve our users - agents, landlords, and renters alike.

We're seeking a skilled mixed-methods researcher who thrives in a lean, fast-moving environment and knows how to prioritize, plan, and execute research that has real business and user impact. You're a great fit for this role if you thrive on ownership, move with urgency, and have a high bar for quality without letting perfection slow progress.

We have a strong preference for Seattle-based hires (hybrid, 2x / week in-office) but are open to exceptional remote hires based in PST.

What You'll Do

Identify high-impact research opportunities : Ensure we're asking the right questions to move the work forward and uncover meaningful insights.

Partner with cross-functional teams : Deeply understand product goals, user needs, and the broader business context.

Plan with purpose : Scope timelines that balance depth and speed, focusing effort where it will have the greatest impact.

Lead end-to-end research initiatives : Own the full research process, from defining the right methods to delivering insights that shape product direction across the lifecycle.

Communicate insights effectively : Craft compelling narratives that drive alignment and inform decision-making at all levels.

Champion research quality : Uphold high standards while adapting to the pace and constraints of a fast-moving startup environment.

Contribute to our design team's culture and strategy, fostering collaboration, curiosity, and continuous learning.

Our job descriptions evolve with our business needs and priorities. In addition to the description above, your role may include additional tasks, projects, and team support as needed.

Skills You Bring (Required)

5+ years of experience conducting research for digital products, preferably in fast-paced, startup or scale-up environments.

Strong strategic thinking : You know how to connect user insights to business goals and product strategy.

High research rigor paired with pragmatism : You know when to go deep and when to move fast.

Excellent communication and storytelling skills, capable of translating complex findings to diverse audiences.

Collaborative mindset : You excel as a collaborative team player and a self-starter, and know what it means to be both simultaneously.

Adaptability : You navigate ambiguity with confidence and adjust quickly as priorities shift.

Bias for action : You take initiative, move ideas forward, and focus on impact.

Growth mindset : You continuously evolve your skills, embrace challenges, and help others grow alongside you.

Skills You Bring (Desired)

Experience designing and building tools in small, fast-moving teams.

Background in behavioral sciences, such as psychology, anthropology, or sociology.

Strong facilitation skills for workshops and cross-functional collaboration sessions.

Qualities You Practice

These encompass our guiding principles and startup culture competencies :

Take full ownership and accountability : Drives projects from idea to execution, with pride, urgency, and a "do what it takes" mentality.

Collaborate with clarity, candor, and respect : Communicate openly and courageously, offer and receive feedback well, and build trust through transparency and reliable partnership.

Strive for excellence while staying humble : Driven with a bias for action, hold a high bar, think critically, and continuously look to improve.

Bring a versatile, proactive mindset : Adapt to evolving needs, anticipate challenges, take initiative, be resourceful, and embrace opportunities to achieve high-quality results.

Innovate and learn fast : Experiment, learn from failure, and seek opportunities to introduce new methods or diverse ways of achieving results.

Engage in healthy debate and commit as a team : Contribute ideas, challenge constructively, and align quickly for decisive action.

Why Join Us? Our Award-Winning Benefits & Culture

As a fast-growing startup, our culture is built on collaboration, curiosity, and the drive to build something meaningful together. From most comprehensive benefits starting on day one to an environment built on trust, respect, and belonging, we make sure our team feels supported every step of the way. Here's what we offer :

Compensation : $135k-$152k base salary.

Equity Options : Share in the value we're creatingyour work makes a real impact.

Team-First Culture : Join a group of talented, supportive teammates who inspire each other to do their best work and celebrate every win.

Learning & Development : Ongoing support for your growth through resources, coaching, and career development opportunities.

Health Coverage : Comprehensive employee + dependent medical, dental, and vision insurance, as well as HSA / FSA options. Plus, enjoy additional health perks like access to Headspace Care+, gym membership discounts, and much more because your well-being matters, inside and out.

Plan for your future : Life, disability, and Simple IRA retirement plan with company match to support your future.

Flexible Vacation Policy : We trust you to take the time you need to rest and recharge.

Holidays : Enjoy 12 holidays throughout the year, as a part of our commitment to honoring culture, history, and time to recharge.

Events & Recognition Programs : Time to connect, celebrate, share ideas, and enjoy weekly meals together, in-person and remotely.

Business Expense Allowance & Internet Reimbursement : Get the tools and support you need to do your best work.

Parental Leave & Fertility Support : Inclusive benefits to support you and your family, wherever you are in life.

Additional benefits : Group legal benefits and tax support with RocketLawyer.

Ready to Build Something Big?

We're a team of talented, kind, and supportive people who take ownership, move with urgency, and strive for excellence. If you're ready to roll up your sleeves and take on exciting challenges, we'd love to hear from you, even if you don't meet every requirement!

EEO Statement

RentSpree is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. RentSpree makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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