Senior Manager, Event Services

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens ourcorevalueswhich are : Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

As one of the fastest-growing academic health centers in the nation, Texas A&M Health encompasses five colleges and numerous centers and institutes working together to improve health through transformative education, innovative research and team-based health care delivery.

What we want

The Senior Event Services Manager, under direction, manages and supervises centralized conference services. Responsible for the design, documentation, implementation, and monitoring a comprehensive event strategy for the department they serve.

What you need to know

Salary : will be commensurate based on the selected hire’s education and experience.

Special Instructions : A cover letter, resume, and contact information for three professional references (to include at least one previous supervisor) are strongly recommended. You may upload all three on the application under CV / Resume or upon answering the questionnaire you may attach the documents.

Qualifications

Required Education and Experience

Bachelor’s degree in applicable field or equivalent combination of education and experience.

Six years of experience in event planning, hospitality management, or other related field.

Preferred Qualifications

Bachelor’s degree in hospitality management, Event Planning, Business Administration, or a related field.

Eight or more years of progressively responsible experience in event services or conference operations, preferably in a higher education or large-scale institutional setting.

Experience supervising teams, including full-time staff and student workers.

Demonstrated experience with budgeting, billing, and vendor negotiations.

Familiarity with university policies and procedures related to facility usage and liability.

Knowledge, Skills, and Abilities

Ability to multitask and work cooperatively with others

Ability to communicate effectively with stakeholders, including faculty, staff, students, and external partners.

Proficient in event management platforms, scheduling tools, and Microsoft Office Suite.

Ability to prioritize tasks, manage competing deadlines, and work independently.

Demonstrated problem-solving skills and adaptability in a fast-paced environment.

Knowledge of risk management and liability issues related to events.

Responsibilities

Event Planning and Management

Coordinates the full scope of event services, including reservations, scheduling, planning, service delivery, billing, and post-event evaluations.

Manages and maintains the SPH events calendar and ensure timely and accurate updates.

Oversees event setup logistics and manage event timelines and service schedules.

Provides operational support to the Dean’s Office team during events and peak activity periods.

Ensures compliance with university policies, including administration of insurance documents and waivers of liability.

Performs other duties as assigned

Event Strategy and Stakeholder Coordination

Designs, documents, and implements a comprehensive event strategy aligned with school goals.

Develops event-related policies, procedures, and reporting mechanisms for internal and external stakeholders.

Builds and maintains strong relationships with vendors and service providers to ensure quality and efficiency.

Collaborates with internal units and external partners to support recruitment, retention, and school engagement efforts.

Coordinates with the Office of Student Services (OSS) for integrated event planning that supports retention and recruitment initiatives.

Staff Oversight and Training

Supervises and trains event staff, setup crew, student workers, and part-time staff.

Determines staffing needs.

Branded Inventory Management

Oversees procurement of branded items and promotional materials

Manages inventory

Manages on-line SPH purchasing store.

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration. Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you. Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts , and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

12-15 days of annual paid holidays

Up to eight hours of paid sick leave  and at least  eight hours of paid vacation  each month

Automatic enrollment in the  Teacher Retirement System of Texas

Health and Wellness : Free exercise programs and release time

Professional Development : All employees have access to free  LinkedIn Learning  training, webinars, and limited financial support to attend conferences, workshops, and more

Educational release time and tuition assistance  for completing a degree while a Texas A&M employee

Living Well, a program at Texas A&M that has been built by employees, for employees