Medical Assistant - Front Office Specialist - Urgent Care - PRN

Texas Children's HospitalAustin, TX

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We are searching for a Front Office Specialist II Urgent Care — someone who works well in a fast-paced setting. In this position, you will be responsible for both clinical and non-clinical duties. Gathers information, assesses, and provides direct care to patients. Works collaboratively with other members of the healthcare team to render population appropriate care for low-acuity pediatric patients.

This position is located about both Austin Urgent Care locations, Westgate and Bee Cave. This PRN position and requires 5 shifts per month including at least 2 weekend shifts.

Westgate hours - Monday-Friday 11 : 30am-10 : 00pm, Saturday and Sunday 9 : 30am-8 : 00pm

Bee Cave hours - Monday- Friday 5 : 00pm-10 : 00pm, Saturday and Sunday 9 : 30am - 8 : 00pm

Qualifications :

Required H.S. Diploma or equivalent.
Preferred Graduation from a medical assisting or emergency medical technician program.
Required BLS - Cert-Basic Life Support by the American Heart Association
2 years related experience

Job Duties & Responsibilities

Assists with the collection of patient / family data.

Assists in the collection of patient / family data that may include biophysical, psychosocial, developmental, cultural, and environmental information per site protocol.

Collects and documents vital signs, height / weight, and reason for visit.

Graphs data per site protocol.

Documents current medications, allergies, and other information per site protocol with 100% accuracy.

Uses scripting where appropriate.

Adheres to standards of behavior.

Coordinates referrals, ensuring that the family has contact information for referral and any necessary documentation needed for the referral.

Provides general patient care.

Administers medication and immunizations.

Collects Specimens and Performs Laboratory Test.

Provides operational support, performs reception duties & screens phone calls.

Reviews billing information & Process patient payments.

Maintains integrity of medical record and monitors patient information and other practice data.

As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards.

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Medical Front Office • Austin, TX