Case Entry Specialist

Case Entry Specialist

This remote Case Entry Specialist position involves supporting healthcare operations by accurately transcribing client data from Electronic Medical Records (EMRs) into designated electronic formats. The role includes monitoring shared inboxes and internal dashboards, documenting incoming communications (emails, calls, tickets, voicemails), and following up with clients or internal teams to gather additional information as needed. You'll be responsible for exporting and uploading documents using CorroHealth's proprietary system and may be cross trained to assist other departmental functions.

Location : Remote with US only - work MUST be done within the US

Required Schedule : Monday - Friday 11 : 00 AM - 8 : 00 PM EST

Hourly Pay : $18.25 (firm)

Essential Duties And Responsibilities

• Transcribe information from clients' EMRs into required electronic format; check completed work for accuracy
• Monitor shared inboxes and internal request dashboards
• Receive and document incoming emails, calls, tickets, or voicemails
• Follow up with the client or internal staff via email or phone for additional information as requested
• Export and upload documents within Versalus Health proprietary system
• Cross-trained on various functions within the department to support other teams as needed
• Other responsibilities as requested by management
• Equipment provided to do the job from your home office with a secure internet connection
• Skills Required
• Detailed oriented
• Proactive and self-directed
• Shows initiative and responsibility in taking the necessary steps towards problem resolution
• Meets or exceeds both quality expectations
• Works independently but also a team player
• Extremely organized and action-oriented
• Excellent critical thinking skills
• Demonstrates strict adherence to HIPAA / HITECH compliance

Education / Experience

What We Offer

Physical Demands : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member's function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.