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Social Care Network Screener

Social Care Network Screener

Choice Of New Rochelle InNew Rochelle, NY, US
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Job Description

Job Description

Purpose of the Role :

The purpose of the Social Care Network is to connect Medicaid recipients to resources that can be found within the Hudson Valley community. These resources can be local, state, or federally funded programs.

Essential Functions of the Role :

A Social Care Network Screener helps individuals access community resources and services to address their health-related social needs (HRSN). Through the specific questions of the SCN tool, screeners are able to help our community members identify what their needs are and help them address those needs by connecting them to resources they might not have known existed. This role involves screening to ensure individuals receive the support they need, whether it's access to housing, transportation, nutrition, or other essential services.

Key Responsibilities of a Social Care Network Navigator :

  • Screening : Evaluating individuals' needs and determining eligibility for various community resources and programs.
  • Outreach and Education : Reaching out to individuals to inform them about available services, particularly those who may be underserved or unaware of their options.
  • Advocacy : Supporting individuals in advocating for their needs and rights within the system, ensuring they receive equitable access to care.
  • Documentation and Reporting : Maintaining accurate records of all activities, referrals, and outcomes to track progress and improve services.
  • Collaboration : Working closely with other healthcare professionals, community partners, and stakeholders to ensure a coordinated approach to care.

Skills and Qualifications :

  • Strong interpersonal and communication skills are essential for building rapport and trust with individuals.
  • Knowledge of community resources, social service programs, and health care systems is crucial for effective navigation.
  • Empathy, patience, and a commitment to serving diverse populations are valuable attributes or this role.
  • Experience in case management, social services, or a related field is often preferred.
  • Proficiency in computer skills and data management is also beneficial.

    • Working Relationships :

    Internal : Supervisor of Intake and Outreach, Program Administrator, Asst. Program Director, Client Care Supervisor, and Client Care Coordinators.

    External : Social Care Network providers : Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc.

    Work Schedule : 9 am – 5 pm

    Physical Environment :

  • Traditional office environment.
  • Must be comfortable attending appointments at various agencies and facilities.

    • Mental and Visual Demands : Flow of work and nature of duties involve normal coordination of mind and eyes much of the time.

  • Must be able to interact with people having mental health issues, periods of instability (i.e. lack of shelter, food, clothing or support), recently released from an institution (i.e. hospital, prison), limited comprehension and / or ability to manage through complex scenarios.

    • Benefits : 401(k) matching

    Health insurance

    Dental insurance

    Vision insurance

    Paid time off

    Referral program

    Tuition Reimbursement

    Schedule : Monday to Friday

    Work Location : In-person

    Salary Range : $40,000 - $42,000

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    Screener • New Rochelle, NY, US