Nurse Manager Quality and Patient Experience

Join an Innovative Team : The Nurse Manager - Quality & Patient Experience role offers an exciting opportunity to lead transformation in healthcare, enhancing both quality and patient satisfaction. Tap into a dynamic career path that promises impact and professional fulfillment as the Nursing Manager - Quality & Patient Experience!

Working at this organization provides the Nursing Manager - Quality & Patient Experience with exceptional opportunities. The hospital is a recognized leader in healthcare excellence, known for its cutting-edge technologies and community-driven values. With numerous awards for quality and safety, it stands out as a beacon of modern healthcare achievement. A strong community support system ensures that each team member is valued and that the organization remains a trusted part of the local fabric.

The Nursing Manager - Quality & Patient Experience will be part of a hospital unit featuring over 80 licensed beds with a focus on acute care. This hospital offers a comprehensive OB / Emergency Department program, where it provides 24 / 7 OB / GYN coverage and boasts the largest Childbirth Center in the region, complete with spacious private suites, a recognized pediatrics program, and a NICU operated by renowned pediatric specialists.

The Nursing Manager - Quality & Patient Experience will play a pivotal role within a supportive and diverse team of healthcare professionals. Tasked with driving and fostering a culture of patient-centered care, the Performance Improvement / Patient Experience RN Manager will work to transform patient feedback into actionable improvements. This involves identifying performance improvement opportunities and deploying Lean Six Sigma tools to refine customer interaction. The Nursing Quality & Patient Manager will lead patient experience and performance initiatives, collaborating with leadership and staff, and enhancing team education and best practices. Reporting will include summarizing patient experience surveys and managing the complaint and grievance process.

Southern California provides an idyllic setting for the Nursing Manager - Quality & Patient Experience, offering a lifestyle of endless opportunities. Enjoy sun-drenched days, outdoor activities galore, vibrant nightlife, and cultural attractions. From stunning beaches to hiking trails, the area is a haven for adventurers and nature lovers. With renowned schools, diverse cuisine, and a rich tapestry of cultural events, Southern California is a wonderful place to call home, where work-life balance thrives.

The Nursing Manager - Quality & Patient Experience is offered a competitive compensation package plus a comprehensive suite of health and retirement benefits. 🌟 Don't miss the chance for a rewarding career! Reach out to a Clinical Management Consultants recruiter today to learn how to become a part of this transformative healthcare journey.