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Telecom Data Analyst

Telecom Data Analyst

Sunrise SystemsBeaverton, Oregon, United States
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Job Title : Telecom Data Analyst

Duration : 08 months

Location : Beaverton, OR

On site role at WHQ, typical 8 am - 5 pm PST schedule

  • Degree preferred but not required; IT / asset management certification also preferred
  • 3 years' minimum experience in the telecom industry

Top skills required include the

  • Ability to communicate with vendor partners; ability to self manage; and ability to cross-collaborate
  • Candidates with network engineering experience are preferred
  • Main focus will be on auditing inventory with providers in the telecom space

    • Description :

  • The Telecom Data Analyst is responsible for managing telecom expenses, analyzing telecom data, and maintaining accurate inventory records.
  • This role will work closely with telecom providers and carriers, engaging with them on matters related to billing and invoicing, activating, and disconnecting services, and supporting automation integrations.
  • The ideal candidate will have experience with IT Asset Management (ITAM), telecom invoicing, and a strong understanding of industry standards and practices.

    • Key Responsibilities :

    Telecom Billing & Invoicing :

    o Engage with telecom providers and carriers to review and reconcile invoices for accuracy.

    o Ensure timely processing of telecom invoices and resolve billing discrepancies.

    o Validate and approve telecom invoices, ensuring alignment with contracted rates and usage.

    Telecom Services Management :

    o Coordinate with providers to activate new services and disconnect unused or outdated services.

    o Maintain an up-to-date inventory of telecom assets, including voice lines, data circuits, and other telecom services.

    o Conduct audits of telecom services to validate active circuits and eliminate unnecessary costs.

    Automation & Integration :

    o Collaborate with telecom providers and internal teams to integrate automated processes for billing and inventory management.

    o Work with IT teams to develop and maintain APIs for billing and inventory synchronization with internal systems.

    IT Asset Management (ITAM) :

    o Oversee the lifecycle of telecom assets, including procurement, deployment, management, and disposal.

    o Maintain accurate records of telecom assets, ensuring compliance with ITAM standards.

    Data Analysis & Reporting :

    o Analyze telecom usage data to identify trends, anomalies, and cost-saving opportunities.

    o Generate and present reports on telecom expenses, usage, and cost optimization strategies.

    Qualifications :

  • Bachelor's degree in Information Technology, Telecommunications, or a related field.
  • 3+ years of experience in telecom expense management or telecom-related roles.
  • Familiarity with IT Asset Management (ITAM) processes and best practices.
  • Strong knowledge of telecom services, including voice lines, data circuits, and internet services.
  • Experience with telecom billing and invoicing.
  • Proficiency in telecom management platforms (TEM), such as Asignet, Tangoe, or similar.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • Knowledge of API integrations and telecom provider systems is a plus.

    • Preferred Qualifications :

  • Experience with automation processes related to telecom inventory and billing.
  • Familiarity with telecom providers such as Telecommunication, Telecommunication, Lumen, and others.
  • Strong organizational skills with attention to detail.
  • Experience with Microsoft Excel and other data analysis tools.
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    Data Analyst • Beaverton, Oregon, United States