Manager, Information Technology, Market Technology

Responsible for developing innovative and cost effective solutions which focus on driving efficiencies, improving guest experience, increasing employee productivity and growing revenues.

Key responsibilities of the role include the following :

Drive continuous improvement in IT environment at property, seeking to leverage corporate standards or bringing up new ideas for review . consolidation, virtualization etc.

Drive vendor management and seek opportunities for cost reduction at property.

Focus on improving overall system performance and uptime.

Develop business case for initiatives following the established process and rigor . create NPV / IRR analysis.

Drive operational stability, optimization and efficiency

Staff management

The term “staff management” includes duties such as interviewing; training; selecting and adjusting rates of pay and hours of work; directing the work of employees; maintaining production; appraising employees’ productivity and efficiency for purposes of recommending promotions or other changes (evaluations); handling employees’ grievances and complaints; disciplining employees; planning work; providing for safety and security; and monitoring or implementing legal compliance matters.

Manage the monitoring and performance of all property-based Computer Systems, executing appropriate escalation and corrective actions for all hardware and software problems in accordance with pre-defined service agreements.

Ensure the property level execution of operations, support, and change management processes and procedures.

Ensure Compliance with all Regulatory Minimum Internal Controls and Property Internal Controls.

Leads the development of IT Plans, technical strategies, business continuity / disaster recovery and budget plans as they relate to their market.

Responsible for life cycle management of IT resources and assets

Directly responsible for capacity planning (including monitoring, analyzing, synthesizing and documenting) on all property-based systems to ensure that response time and application availability meet the documented requirements and satisfy the property’s needs.

Manages market portion of company-wide . initiatives, projects, roll-outs, etc. when necessary.

Build strong partnerships & relationships with Senior Leadership, Managers, Supervisors and vendors – Leadership, Transparency and Collaboration are Key Success Factors

Ensure Standards compliance and management, drive Enterprise Standards and ensure all products and services are certified and authorized to be placed into production

Direct IT Planning & Budget Review Strategy Sessions via monthly budget reviews, as well as capital and operating plan reviews

Understands and is well-versed with both the business, as well as corporate roadmaps and strategy. Remain fluent with property, corporate and market events as well as external environmental forces. Remain well-versed with local regulatory requirements.

Staff Development - Develop & nurture a talent pool of Property Engineer positioned for Market Technology Manager Role

Represent property interests on, and locally deploy, enterprise solutions

Champion local innovations and solutions to meet local business drivers within the framework of acceptable standards

Collaborate with Corporate PMO and other initiative, project, and technical teams to minimize redundant work and eliminate rogue solution development / deployment at the property level

KNOWLEDGE AND EXPERIENCE

5-7 years work experience in delivering value added technology-based solutions to business requirements. Extensive experience in business analysis, business process improvement, technology insertion management and operational support, planning and budgeting required.

Comprehensive understanding of production operating systems, transaction processing systems, relational database architecture, wide and local area networks, communication protocols, real-time systems, mission-critical gaming systems, IT industry standards, as well as various types of computer terminal equipment.

EDUCATION / CERTIFICATIONS

Bachelor's degree is highly desired. Project Management Professional Certifications highly desired.