Customer Success & Account Manager (CSAM)

Complexio's Foundational Ai Platform

Complexio's Foundational AI platform automates business processes by ingesting and understanding complete enterprise databoth structured and unstructured. Through proprietary models, knowledge graphs, and orchestration layers, Complexio maps human-computer interactions and autonomously executes complex workflows at scale.

Established as a joint venture between Hafnia and Smbolo with partners including Marfin Management, C Transport Maritime, BW Epic Kosan, and Trans Sea Transport Complexio is redefining enterprise productivity through context-aware, privacy-first automation.

The CSAM owns the end-to-end customer relationship from onboarding and adoption to renewal and expansion. They act as both a strategic advisor (helping customers extract value from Complexio's Understand and Automate products) and a commercial partner (driving renewals, expansions, and long-term growth).