Director, Strategy & Programs (CX)

About Nintex :

At Nintex we are transforming the way people work everywhere.

As the global standard for process intelligence and automation were trusted by over 10000 public and private sector organizations across 90 countries. Our customers from industry giants like Amazon Coca-Cola and Microsoft rely on the Nintex Platform to accelerate their digital transformation journeys by managing automating and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant our workplace is fun the environment is fast-paced and we value our peoples curiosity ideas and enthusiasm. Driven by passion and accountability we take initiative measure progress and deliver results. Our culture fosters innovation and problem-solving fueled by curiosity and a commitment to thinking big. Together we move with agility prioritize customer needs and build unity through empathy leaving a positive impact wherever we go.

About the role :

The Director Strategy & Programs ( CX ) is responsible for defining leading and executing strategic initiatives that elevate the customer experience across the organization . This role serve s as a trusted advisor strategic operator and program leader helping drive clarity alignment and execution across all facets of the Customer Office .

Your contribution will be :

Strategic Planning & Transformation

• Lead the planning execution and governance of strategic CX initiatives and transformation programs.
• Establish and oversee frameworks for project prioritization delivery and performance tracking across Customer Experience functions
• Translate strategic priorities into actionable roadmaps initiatives and success metrics and partner with functional leaders to drive accountability
• Prepare board and executive-level materials strategic narratives and business cases

Program & Change Management

Cross-Functional Leadership

Data Insights & Storytelling

To be successful we think you need :

Whats in it for you

Nintex has a hybrid working model enabling us to build culture learn and grow together. We intentionally connect and collaborate while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country we offer our entire global workforcean array of exciting perks and benefits including

View more about our benefits here : Compensation Range (US ONLY) : $137000 - 200000 USD annually. On target compensation refers to the base salary and applicable variable target for this role. The range is an estimate base pay will ultimately be decided at the offer stage based on an individual candidates skills and experience aligned with the needs of the role. Base pay may vary based on several factors including geographic location role specific qualifications and seniority. Nintex also offers a competitive benefits package including paid time off twelve paid holidays 401(k) with employer match and more.

Nintex participates in E-Verify for work authorization. We are an Equal Employment Opportunity Organization.

Required Experience :

Director

Key Skills

Business Development,Marketing,Pricing,Analysis Skills,Research Experience,Project Management,Research & Development,Strategic Planning,Financial Modeling,Leadership Experience,Management Consulting,Analytics

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 137000 - 200000