Operations Manager

Job Description

JOB SUMMARY

The Operations Manager will lead and oversee all maintenance operations within our MRO facility. This role ensures that all maintenance, repair, and overhaul operations are executed safely, efficiently, and in full compliance with regulatory standards (FAA, EASA, etc.), OEM specifications, and internal quality systems. The Operations Manager will lead a multidisciplinary team of technicians and support staff, driving performance, safety culture, and continuous improvement across all maintenance functions. The ideal candidate will bring strong leadership, and technical expertise, with a commitment to safety, compliance, and operational excellence. This position reports to the Director of Maintenance (DOM).

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following :

• Direct and oversee all scheduled and unscheduled maintenance activities.
• Develop and manage short- and long-term maintenance plans to optimize labor efficiency and minimize downtime.
• Ensures that all company, manufacturer, customer and FAA requirements and specifications are applied and enforced.
• Ensure timely execution of work packages, work orders, and return-to-service documentation.
• Manages and supervises assigned personnel to ensure maximum motivation, efficiency, and discipline in accordance with ComAv Technical Services policies and Repair Station Manual.
• Lead, mentor, and develop a team of maintenance technicians and support staff.
• Ensures the proper use of all equipment with an understanding of all safety rules to ensure compliance. Mitigate, correct, and notify DOM of safety issues.
• Ensures that all aircraft maintenance work, materials, and practices conform to FAA, customer, company, and manufacturers' standards of quality.
• Oversees on-the-job training for Mechanics and leads under his / her Supervision to ensure compliance. Validates that only qualified Mechanics are assigned to the task being performed.
• Ensure Leads complete work orders and paperwork in a timely manner, keep their work boards in order; Ensure that the daily turnover logs are maintained.
• Interface with Material Planner / Scheduler to expedite materials required to accomplish scheduled and unscheduled maintenance.
• Assumes other duties and responsibilities as assigned by the Director of Maintenance.

QUALIFICATION REQUIREMENTS

OTHER SKILLS AND ABILITIES (Competencies) the individual must possess :

Computer Skills – Must have a strong working knowledge of MS Office suite (Word, Excel, PowerPoint).

ERP Systems - Corridor Go or other Maintenance or ERP systems experience a plus.

Language & Communication Skills– Excellent written and verbal communication (English). Must be able to read, write and understand English. Fluency in a second language, particularly Spanish, is a plus.

Must subscribe to our company’s Shared Values below :

Knowledge of California employment laws preferred.

Experience with timekeeping systems (e.g., Paycom, ADP, Kronos), including timecard review, corrections, approvals, reporting, and compliance with wage and hour regulations, preferred.

Experience with performance management processes, including performance reviews, disciplinary actions, and employee development, preferred.

POSITION LOCATION :

NUMBER OF PEOPLE SUPERVISED (Under regular control)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.