Technical Trainer

Job Description

The Role : The Technical Trainer is responsible for designing and delivering impactful training programs that align with the H.W. Kaufman group goals. This role combines instructional design and technical training facilitation to creating engaging learning experiences across various formats and locations.

The Goal : Design engaging, learner-centered programs that enhance workforce capability and performance. The Technical Trainer will apply instructional design best practices, adult learning theory, and digital learning tools to develop innovative solutions tailored to diverse audiences. They will partner closely with stakeholders to align learning experiences with strategic objectives, while using data-driven insights to evaluate program effectiveness.

Responsibilities :

• Facilitate and coordinate Salesforce training sessions for virtual and / or in-person delivery
• Design and develop educational materials and e-learning content using platforms like Articulate 360, Canva, Synthesia, Camtasia, Kahoot and AI courses development tools
• Work with subject matter experts to evaluate learning requirements and convert them into impactful learning experiences
• Assist with the scheduling and coordination, preparation of materials for key on-site learning events
• Responsible for planning and design for on-site learning programs to ensure a successful experience
• Be a student of the business and keep up to date with insurance and organizational advancements
• Stay current with advancements in relevant learning technologies, tools, and industry standards
• Establish a partnership with marketing to ensure support of on-site programs
• Ensure all materials from Kaufman Institute meet Marketing brand guidelines and standards
• Approximately 50% Delivery & 50% Design

Qualifications :

Benefits

About Our Company

H.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance. With thousands of dedicated professionals across an extensive network of over 60 offices around the world, we lead by offering innovative solutions that are at the forefront of the industry. We are privately owned and thus free from the influence of Wall Street. This allows us the ability to adapt to constantly fluctuating market conditions. From brokerage, underwriting and real estate to claims, loss control and risk management services, our depth of services is unrivaled.

Equal Opportunity Employer

The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, pregnancy, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.

In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.