The Cooperative Institute for Research in the Atmosphere (CIRA), located on the Foothills Campus of Colorado State University (CSU), approximately 5 miles northwest of CSUs main campus, seeks to fill an administrative professional position to provide technical support to the administrative and research staff located at CIRA. Specifically, the individual in this position will report to the CIRA IT Manager and provide technical IT support for CIRAs windows systems, conference rooms electronics, and computer rooms located on the CSU Foothills Campus and the Scott Data Center on CSUs main campus. This position is fully on-site and does not offer telework. The individual in this position will be required to work onsite at CIRA in Fort Collins. Under the Fair Labor Standards Act (FLSA) this position is non-exempt and requires compensable hours to be tracked and documented via an online timesheet. Required Job Qualifications In your cover letter, please specifically address EACH required qualification as it relates to your experience. An application without a cover letter that addresses each of the required qualifications for this position will not be considered further.
- Bachelors degree in science, business or liberal arts or related field;
- Minimum of 1 year experience working in a professional office environment;
- Experience working with IT equipment in computer rooms, computing data centers, and / or conference rooms.
- Knowledge of virtual meeting software such as Teams, GoTo, and Zoom;
- Experience working collaboratively in a team environment;
- Success adapting to and learning new technology related to computers and system administration;
- Valid drivers license or the ability to obtain a drivers license or access to a licensed driver by the start of the position;
- Ability to lift objects that weigh 30 pounds several times per week, and sometimes multiple times in one day. The individual in this position will have access to a dolly, but rarely will receive assistance from a fellow colleague.
- Must be legally authorized to work in the United States by the proposed start date. CIRA will not sponsor a visa for this position.
Preferred Job Qualifications In your cover letter, please specifically address the applicable preferred qualifications for this position. A cover letter that fails to address the preferred qualifications for this position will not be considered further after review by the search committee.
Experience trouble shooting computer equipment in computer rooms, conference rooms and / or computing data centers.Excellent communication skills (written and verbal);Experience managing Windows and Mac computing desktops;Demonstrated strong analytical, problem-solving and logical troubleshooting abilities.Essential Duties Job Duty Category System Administration Duty / Responsibility
Manage and monitor server room equipment, reboot computers and NAS units as requested;Provide basic IT support including maintaining printers and copiers;Maintain CIRAs poster printer (EPSON); includes printer posters for research conferences;Manage property and inventory of computer equipment at CIRA and the Scott Data Center;Assist the CIRA Windows System Administrator with CIRA domain access and basic PC / laptop setup;Purchase IT equipment through shop catalogs and other vendors, including managing stock of printer supplies, monitors, and general IT accessories (mice, keyboards, adapters, etc.);Maintain and troubleshoot CIRA helpdesk site (FreshService software) and CIRA Slack workspace;Manage yearly software subscriptions and maintenance contracts.Percentage Of Time 50 Job Duty Category Infrastructure Support Duty / Responsibility
Manage CIRAs conference room computers, audio / video technology (projectors, TVs, computers) and virtual meeting equipment;Monitor and manage office tech equipment and CIRA office / computer-room universal power supplies (UPSs);Provide IT support for local and virtual meetings / conferences on and off-site; includes creating event wifi networks for visitors;Assist the CIRA Windows System Administrator with system upgrades and new installations;Assist IT leadership with Computing Data Room organization at CIRA and the Scott Data Center, move / install servers and network switches;Surplus computing equipment, supplies, and furniture;Monitor and manage CIRA inventory.Percentage Of Time 50 Application Details