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Care Coach

Care Coach

HireTalent - Staffing & Recruiting FirmTallahassee, FL, US
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Job Description

The Care Coach assesses and evaluates client member's needs and requirements to achieve and / or maintain optimal wellness state by guiding members / families toward and facilitate interaction with resources appropriate for the care and wellbeing of members. The Care Coach work assignments are often straightforward and of moderate complexity.

Responsibilities :

  • Visit Medicaid members in facilities (ex : Health and Rehabilitation Centers) and other care settings – 75-90% local travel
  • Assesses and evaluates member's needs and requirements in order to establish a member specific care plan
  • Ensures members are receiving services in the least restrictive setting in order to achieve and / or maintain optimal well-being
  • Planning and implementing interventions to meet those needs
  • Coordinating services, and monitoring and evaluating the case management plan against the member's personal goals
  • Guides members / families towards resources appropriate for their care
  • Services are driven by facilitating interactions with other payer sources, providers,
  • interdisciplinary teams and others involved in the member’s care as appropriate and required by our comprehensive contract

Requirements :

  • Bilingual in Spanish and English
  • Previous experience with electronic case note documentation and experience with documenting in multiple computer applications / systems
  • Experience conducting assessments to determine an individual’s needs
  • Experience coordinating services and resources for individuals
  • Intermediate to advanced computer skills and experience with Microsoft Word, Excel and Outlook.
  • Must meet one of the below education / experience requirements :

  • Bachelor’s degree in social work, sociology, psychology, gerontology, or a related field + 2 years of relevant experience.
  • Master’s degree in a relevant field may count up to 1 year of experience from internships or clinical work.
  • Registered Nurse (RN) licensed in FL + 2 years of experience.
  • Licensed Practical Nurse (LPN) licensed in FL + 4 years of experience.
  • Preferred Qualifications :

  • 701B Certification
  • Medication application (RFA) experience
  • Prior experience with Medicare & Medicaid recipients
  • Prior nursing home diversion or long term care case management experience
  • Experience working with geriatric population
  • Experience with health promotion, coaching and wellness
  • Knowledge of community health and social service agencies and additional community resources
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