Client Service Manager

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge is growing! We are seeking a dedicated and enthusiastic Client Service Manager to join our team. This role engages with both internal and external stakeholders to address client needs professionally and. The ideal candidate is a collaborative team player who is selfmotivated highly organized and committed to delivering exceptional results. This position requires a dynamic responsive individual with a strong customer focus and a desire to exceed client expectations.

We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid which means youll be assigned to the Broadridge office and given the flexibility to work from home.

Responsibilities :

Establish and maintain productive professional relationships with clients by providing exceptional support service and value to drive overall satisfaction.

Serve as the primary point of contact and escalation for assigned clients ensuring consistent and transparent communication.

Manage client needs and issues from inception through resolution providing proactive updates and timely follow-ups.

Collaborate crossfunctionally with internal teams to communicate client requirements set clear expectations and ensure seamless execution.

Anticipate needs and proactively suggest opportunities that help clients achieve their business goals.

Track and monitor client projects using internal tools and reports to ensure timely and efficient progression.

Prepare and deliver business reviews to clients partnering with internal teams to gather insights and key takeaways.

Build and maintain positive relationships with thirdparty partners and stakeholders.

Qualifications

BA / BS degree required.

Minimum of 3 years in a client services or account management role within the financial industry.

Excellent written and verbal communication skills with strong attention to detail.

Ability to adapt and respond quickly to diverse client requests.

Proven ability to multitask prioritize and manage time in a fastpaced environment.

Intellectual curiosity and willingness to learn new skills and tools.

Proactive in bringing new ideas and implementing process improvements.

Intermediate to advanced proficiency in Microsoft Office (Word Excel PowerPoint).

Salary range $70000.00- $95000.00. Bonus Eligible.

Broadridge considers various factors when evaluating a candidates final salary including but not limited to relevant experience skills and education.

Please visit for more information on our comprehensive benefit offerings .

All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits as applicable. Apply by clicking the application link and submitting your information. The deadline to apply for this role is 1 / 15 / 2026

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We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants : Click hereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and / or hiring process please contact us at or by sending an email to .

Required Experience :

Manager

Key Skills

Customer Service,Client Expectations,Client Requirements,Client Support,Action Plans,Issue Resolution,Account Management,Client Relationships,Service Delivery,Client Service,Client Satisfaction,Client Management,Procedures,Service Level Agreements,New Clients

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 70000 - 95000