Receptionist Concierge

Our team members are at the heart of everything we do. At Cencora we are united in our responsibility to create healthier futures and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

The Concierge Administrator supports the Workplace Solutions (WPS) Department associates / guests and the Cencora businesses in each local office. The Concierge Administrator performs various duties to include concierge and receptionist duties

Hours : Monday to Friday 8am to 5pm

Responsibilities :

Respond to all incoming phone calls in accordance with outlined company procedures.

Assist visitors with visitor arrival and departure process following all company health and safety procedures. Ensure visitors (customers vendors job applicants and other etc.) are properly displaying AB issued temporary identification.

Provide room reservation guidance. Alert logistics coordinator to attend to conference room meeting issues.

Receive and fulfill concierge requests.

Follow lobby opening and closing procedures.

Maintain visitor sign in / sign out technology and equipment.

Coordinate with on-site security or badge administrator regarding card access issues. Assist associates with questions related to badging directions etc.

Communicate with day porters when service is needed.

Update the reception SOP including commonly used phone lists.

Accept deliveries and route to recipient or designated location.

Direct first-responders to appropriate location respond to 911 calls and other emergency services.

Perform administrative duties as needed.

Manage necessary office supplies and equipment supplies to include taking inventory and ordering supplies.

Assist guests and visitors with printing from the guest printer.

Open turnstiles to assist hosts with bringing guests into the building.

Maintain and promote positive and professional working relationships with associates teammates and management.

Comply with policies procedures safety rules and regulations.

Perform related duties as assigned.

Education :

Requires a minimum of 1 year of related experience.

Completion of a 2-year associate degree preferred but not required.

Skills and Knowledge :

Must have customer focus and an outstanding customer service mindset.

Must be able to multi-task and prioritize tolerate stress and work under pressure.

Must be able to problem-solve with the customers best interest in mind.

Must have elevated written and verbal communication skills be able to listen and be detail oriented.

Must have strong interpersonal skills and ability to make customers feel welcome by utilizing a personable approach to service and maintaining a positive attitude.

Must be able to handle emotional confrontational people in a calm and professional manner and never lose composure.

Knowledge of how to use a multi-line phone system.

Some knowledge of Microsoft Office Suite MS Teams and SharePoint is required.

Work Enviroment :

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions : The noise level in the work environment is usually low. The environment is an office environment.

Physical and Mental Requirements :

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is regularly required to.

Sit and talk or hear for extended periods of time. Use hands and fingers to type answer phones and forward calls. Reach items with hands and arms. Ability to lift 25 lbs. of materials. Visual requirement is for close vision distance vision peripheral vision and ability to adjust focus. 50% or more time is spent looking directly at a computer. Associate is required to stand and walk. Ability to deal with stressful situations as they arise.

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What Cencora offers

We provide compensation benefits and resources that enable a highly inclusive culture and support our team members ability to live with purpose every addition to traditional offerings like medical dental and vision care we also provide a comprehensive suite of benefits that focus on the physical emotional financial and social aspects of wellness. This encompasses support for working families which may include backup dependent care adoption assistance infertility coverage family building support behavioral health solutions paid parental leave and paid caregiver leave. To encourage your personal growth we also offer a variety of training programs professional development resources and opportunities to participate in mentorship programs employee resource groups volunteer activities and much more. For details visit time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or membership in any other class protected by federal state or local law.

The companys continued success depends on the full and effective utilization of qualified individuals. Therefore harassment is prohibited and all matters related to recruiting training compensation benefits promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies : MWI Veterinary Supply Company

Key Skills

Multi-line Phone Systems,Customer Service,Computer Skills,QuickBooks,Medical office experience,Office Experience,10 Key Calculator,Dental Office Experience,Front Desk,Administrative Experience,Medical Receptionist,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1