Supporter Services & Street Team Coordinator

Job Title : Supporter Services & Street Team Coordinator

Department : Community Impact

Reports to : Manager of Community Relations & Supporter Services

Work Location :  Denver, CO

Employee Type : Full-time

Pay Type : Hourly

FLSA : Non-exempt

Supervisor Position : No

Application Deadline : November 8, 2025

_____________________________________________________________________________________

CLIMB WITH US. Denver Summit FC is Colorado’s professional women’s soccer club, proudly holding the distinction of being the National Women’s Soccer League’s (NWSL) 16th franchise. Our unwavering mission is to cultivate the preeminent professional soccer club globally, achieved through deep and meaningful engagement with Denver’s dynamic and multifaceted communities. The Denver Summit FC team, set to begin play in the 2026 season, is comprised of a robust and dedicated ownership group led by Rob Cohen, alongside a collective of impassioned local and national investors. This blend of local roots and broad support underscores our dedication to both Colorado and the wider soccer community.

Nature of Work :

The Supporter Relations Coordinator will ensure a high touch fan experience for Denver Summit FC Supporter Groups. The coordinator will support strategic goals through Supporter Group growth, relationship management, and revenue generation. This position will maintain relations with Denver Summit FC Supporters for matchday and non-matchday activities, city-wide marketing, ticketing, and Supporter recruitment, while also serving as the liaison for all group supporters of the team.

Examples of work performed :

• Oversee Club's Supporter Group relations, supporting ongoing season relationship and gameday needs to develop best in class Supporter Group experience
• Lead scheduling, relationship, and handle all communication between the Club and Supporters including ticketing, matchday presentation, tailgating, safety, security, community initiatives and general feedback.
• Plan and execute initiatives to increase growth of Supporters Groups, and support over club goals in revenue generation.
• Collaborate with the Community Impact and Marketing teams on supporter events, watch parties, and community activations.
• Establish procedures, templates, and resources to provide excellent customer service across the club such as stadium FAQs, information guides, and updating supporter-related information on the club website.
• Lead ideation and collaboration with Supporters around in-game atmosphere, including tifo, rigging system, drums, flags & equipment, safe standing section, supporter-specific bars / concessions, integration of fan rituals into matchday presentation, etc.
• Plan and execute any club-related, Supporter-specific events (i.e. open practice, Coach / player meet & greet, etc) and coordinate supporters’ participation in other club events
• Liaise with away team supporters for visiting supporters as well as supporters away travel where applicable
• Attend and provide any necessary support to all Supporter events and functions throughout the year
• Handle Supporter Engagement budget, meetings, FAQ’s, invoice / expense processing, shipping, and other responsibilities.

This description is a summary only and highlights the general level of work being performed. It is not intended to be all-inclusive. The duties of this position may change based on business needs. The Company reserves the right to add or remove duties and responsibilities at the discretion of the supervisor and / or hiring authority.

Working Conditions & Physical Demands :

Qualifications : Minimum

Preferred

Competencies / Knowledge, Skills & Abilities :

Compensation :

Benefits Include :

Equal Employment Opportunity

Denver Summit FC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.