Technical Writer 1

Technical Writer 1

Location : Birmingham, AL

Client- Alabama Power

Contract- 3 years

Position Overview

The Technical Writer will serve as a key member of the Power Delivery Data Analytics team , focusing on internal communications and technical documentation . This role ensures that technical concepts, processes, and updates are clearly communicated across the organization, supporting both business and technical stakeholders.

Key Responsibilities

Documentation Development : Write, edit, and review technical documentation, user guides, and knowledge base content for internal software applications and analytics dashboards.

Content Management : Maintain and update existing articles and technical content in preparation for fix version releases, ensuring clarity and accuracy.

Presentation Support : Create engaging PowerPoint presentations and assist in developing video content that highlights new applications, features, and benefits for varied audiences.

User Feedback Integration : Gather and analyze user feedback to enhance documentation and overall communication effectiveness.

Internal Communications : Draft concise, engaging emails and newsletters to communicate project updates, system changes, and organizational announcements.

SharePoint Support : Assist in the development and maintenance of SharePoint sites to ensure accurate content and effective knowledge sharing.

Executive Summaries : Translate technical concepts into clear, actionable one-pagers and executive briefs for leadership.

Required Qualifications

1 3 years of experience in technical writing , especially end-user product documentation .

1 3 years of experience in internal or corporate communications .

Superior understanding of language and grammar principles (APA, MLA).

Familiarity with data analytics, Power BI, and application development concepts .

Strong time management, organizational, and problem-solving skills .

Excellent verbal and written communication skills ; ability to collaborate across multiple levels of the organization.

Proficiency in Microsoft Office Suite , particularly PowerPoint and SharePoint.

Preferred Qualifications

Bachelor's degree in Technical Communications, Computer Science, Journalism, or a related field .

Knowledge of UX / UI principles and user experience design.

Experience with video editing tools , such as Camtasia, Adobe Premiere Pro, or After Effects.