Italian Speaking Customer Service for Energy (Oil & Gas) industry

Italian Speaking Customer Service Representative

Join Patrique Mercier Recruitment, the leading agency specializing in helping candidates find job opportunities in their native language across various countries. We are dedicated to connecting top talent with outstanding employers in diverse industries including social media, gaming, healthcare, retail and e-retail, travel, automotive, financial, insurance, energy, and telecommunications. We pride ourselves on our thorough recruitment process that ensures the ideal match for both candidates and employers. Currently, we are seeking an enthusiastic individual for the position of Italian Speaking Customer Service Representative in the Energy (Oil & Gas) industry. This role is essential in providing outstanding support and assistance to our clients in the energy sector, ensuring their inquiries and needs are met promptly and effectively. By joining our team, you will play a vital role in bridging communication between customers and the company, enhancing client relations, and contributing to the overall success of the organization. If you are passionate about customer service, have a strong command of the Italian language, and are looking to advance your career in a global setting, we invite you to apply today!

Responsibilities

• Provide exceptional customer service to clients in the Energy (Oil & Gas) industry.
• Handle inquiries and complaints via phone, email, and chat in Italian.
• Resolve customer issues efficiently and effectively, ensuring customer satisfaction.
• Maintain up-to-date knowledge of company products and services to provide accurate information.
• Document customer interactions and feedback accurately in the customer relationship management (CRM) system.
• Collaborate with other departments to ensure seamless service delivery and issue resolution.
• Assist in onboarding new clients and providing training on company services.