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Cloud Marketplace Business Operations Lead
Cloud Marketplace Business Operations LeadApex Systems • Santa Clara, CA, US
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Cloud Marketplace Business Operations Lead

Cloud Marketplace Business Operations Lead

Apex Systems • Santa Clara, CA, US
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Marketplace Operations Liaison

We are seeking a dynamic and detail-oriented Marketplace Operations Liaison to join our team. This role will act as a crucial link between the Global Cloud Alliance team, Global Sales Operations, and Field Finance teams to expand our Marketplace business. Your primary focus will be driving deal accuracy and optimizing processes within our Lead to Cash Operations.

Key Responsibilities :

  • Marketplace Process Support : Act as a subject matter expert for the Marketplace process, including AWS, Microsoft Azure, and Google Cloud. Provide ongoing support and enablement to key business areas (Sales, Sales Operations, Ecosystems, Finance, etc.).
  • Process Development and Improvement : Identify gaps in current processes, develop new procedures, and streamline existing workflows within the Lead to Cash Operations to enhance efficiency and accuracy.
  • End-to-End Deal Management : Oversee the entire deal lifecycle, from sourcing and creation to post-sale finalization of Marketplace transactions.
  • Collaboration : Work closely with finance, legal, sales operations, and audit teams to ensure compliance and governance of all active agreements.
  • Automation and Efficiency : Drive initiatives to refine and automate processes, improving overall operational efficiency.
  • Governance and Reporting : Lead efforts in process governance and reporting, ensuring transparency and accountability in all sales activities.

Skills :

  • In-depth knowledge of cloud marketplaces, including AWS, Microsoft Azure, and Google Cloud.
  • Strong understanding of Lead to Cash processes.
  • Proven ability to identify and address process gaps and drive continuous improvement.
  • Excellent communication and collaboration skills.
  • Experience working with cross-functional teams to ensure compliance and operational excellence.
  • Strong analytical and problem-solving abilities.
  • Proficiency in relevant software tools and platforms.
  • Education :

  • Bachelor's degree in Business, Finance, Operations, or a related field.
  • Proven experience in sales operations, finance, or a related field.
  • Relevant certifications in cloud platforms (AWS, Azure, Google Cloud) are advantageous.
  • EEO Employer

    Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at employeeservices@apexsystems.com or 844-463-6178.

    Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

    Apex Benefits Overview : Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses / books / seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.

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    Lead Marketplace • Santa Clara, CA, US

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