988 Crisis Hotline Program Day Manager

Job Description

Job Description

Description :

The 988 Crisis Hotline Program Day Manager supports a team of Mental Health Counselors providing evidence-informed crisis intervention, brief supportive counseling, suicide prevention, information & referral, and follow-up services to individuals who contact the Helpline Center in emotional distress, with substance use issues, or with suicidal ideation. The 988 Manager is responsible for ensuring that quality service is provided by the counselors through supervision, scheduling, monitoring, training, and coaching. The position provides an opportunity to employ a wide range of clinical skills, and knowledge of the expanding field of behavioral health.

Requirements :

• Master’s degree in counseling, social work, psychology or related field required
• Additional experience working in mental health counseling or mental health crisis preferred.
• Applicants must be comfortable working independently and as part of a team in a collegial group environment.
• Supervision experience preferred