Host Hostess

American GolfLos Angeles, CA, US

job_description.job_card.variable_days_ago

serp_jobs.job_preview.job_type

serp_jobs.job_card.full_time

job_description.job_card.job_description

Host / Hostess

The Host / Hostess presents a positive first impression by greeting guests and members upon arrival. The Host / Hostess monitors a wait list, informs guests and members of their wait time, escorts guests and members to their table, and bid farewell as they leave.

Responsibilities

Greet incoming and departing guests and members warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
Use visual cues to seat guests and members in either the bar or dining area depending on their preference
Answer incoming calls to the restaurant and provide appropriate service
Manage the flow of guests and members into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
Tend to special needs and requests

Qualifications

Ability to work well under pressure with all restaurant staff

Experience answering phones

Ability to provide top-notch customer service in a fast-paced environment

Education

High School diploma preferred

T.A.B.C. Certification required if serving alcoholic beverages

Skills / Abilities / Personal Characteristics

Excellent verbal and written communication

Customer Service

Resolve Conflict

Teamwork

Friendliness

Energy Level

Efficiency

Working Conditions

Days and hours of work vary by schedule and business needs

Evening, weekend, and holiday work will be required

While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, read, hear, talk, balance, climb, use hands, use fingers, reach, stoop, kneel, crouch, crawl, smell, taste, push or pull. The employee may be required to lift and carry objects weighing up to 50 pounds. Specific vision abilities required for this position include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus.

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

American Golf Corporation is committed to equal employment opportunities for all. We will not discriminate against employees or applicants for employment on any legally recognized basis, (protected class), including but not limited to race, color, religion, genetic information, national origin, sex, pregnancy, childbirth, medical conditions, age, disability, citizenship status, uniform service member status, or any other protected class under federal, state and / or local law.

serp_jobs.job_alerts.create_a_job

Host • Los Angeles, CA, US