Talking Stick Resort Amp Parking Manager

THE JOB

Talking Stick Resort Amphitheatre is seeking is seeking a Manager – Parking Service. The Parking Manager is responsible for the overall management of the Parking department and to ensure all guest, employee, artist and venue transportation needs are satisfied during event and non-event days.

WHAT THIS ROLE WILL DO

• Ensures all parking areas are safe, clean and orderly. Is also responsible for maximizing the space usage of all parking areas.
• Leads the traffic control for the venue, specifically at the beginning and end of an event day.
• Moves throughout the venue and conducts weekly lot inspections to monitor and take corrective action when needed. Provides guidance and improvement and implements necessary adjustments.
• Ensures that all signage is properly placed and collected during event show days.
• Manages all equipment and inventory for the parking department such as check-out and check-in vests and radios.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources / prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and / or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
• Resolve parking lot disputes that occur.
• Interviews, selects, trains, supervises, counsels and disciplines parking staff for the efficient operation of the parking department.
• Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments.
• Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary.
• Investigates and resolves parking complaints. Interacts positively with guests.
• Other tasks as assigned by the Operations Manager

WHAT THIS PERSON WILL BRING