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Appointment Scheduler

Appointment Scheduler

Orthopaedic Specialty GroupShelton, CT, US
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Job Description

Job Description

Orthopaedic Specialty Group, P.C., currently has an opening for an Appointment Scheduler in our Shelton, Connecticut office. Responsibilities include, but are not limited to :

  • Obtains the specified demographic information required
  • Acquires accurate insurance information

If they are a self-pay patient, advises them of the self-pay policy

  • Advises patient to obtain a referral if applicable with their insurance plan
  • Determines if the injury is a result of a MVA (motor vehicle accident) or WC (worker's compensation), explains protocol and obtains pertinent information
  • Validates on-call appointments for non-participating insurances
  • Uses good judgment when determining urgency of the visit
  • Schedules patient appointments following office protocol
  • Obtain referring physician details updating patient and appointment details
  • Reschedules and cancels appointments as requested
  • Take Consults from the hospitals and forward appropriately

    • Qualifications

  • Minimum of a high school diploma or GED.
  • Secondary training in business school or college preferred.
  • 1 Year of experience in a medical office as a receptionist / appointment scheduler a plus.

    • Candidates will be courteous, articulate, reliable, and must be able to multi-task in a busy, professional, fast-moving environment while maintaining excellent customer service.

    OSG offers a pleasant professional work environment, competitive wages, and comprehensive benefits, including generous paid time off.

    Orthopaedic Specialty Group, P.C., is an Equal Opportunity Employer.

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    Appointment Scheduler • Shelton, CT, US