Street Outreach Case Manager - Christian Ministry

Applicant Requirements

We request that you submit both a resume and cover letter that demonstrates your interest and qualifications for working in a ministry position and the position that you are applying for. You will not be considered without both. Please see requirements below.

About OurCalling

OurCalling is a ministry specifically focused on the unsheltered homeless community. We operate an outreach center for the homeless community near downtown Dallas. We are passionate about loving and helping the unsheltered homeless transition to better lives. We are a faith-based ministry where every job is a ministry position. Each staff member should be able to clearly share the Gospel and communicate their own testimony. While everyone on the team wears multiple hats, our primary function is getting people off the street and helping them walk with Jesus. We want everything that we do to point to Jesus. We serve 200-400 guests daily. We are a zero-barrier facility that is welcoming and compassionate to all who enter.

Department : Programs

Reports to : Street Outreach Manager

Direct Reports : None

FLSA status : Full-Time, Exempt

Job Summary : We primarily serve the chronically, unsheltered homeless population. Our homeless friends, or Guests, are survivors who have experienced vast amounts of trauma. We use resources, services and relationships to create opportunities for gospel centered conversations. We are careful in our interactions to demonstrate to our Guests and volunteers how to live out the truths of the gospel and let the love of Christ control our actions. This position, while ministry focused, is not like traditional church ministry, but deals with the rawness of life on the streets. Our Street Outreach Care Ministers actually crawl under bridges and hike out into the woods to find our homeless friends, bring them resources, share the Gospel, pray with them, show them love, and build trust in order to bring them to a place where they can and want to seek help getting off the streets.

Job Responsibilities :

• Engage in relational ministry with our Guests, working to establish trust by doing what we are going to do with excellence; this is critical to our work of helping our homeless Guests find pathways off the streets
• Both initiate and intentionally turn conversations to focus on Christ
• Become knowledgeable of placement solutions and utilize motivational skills to help our Guests consider and make decisions to get off the streets
• Serve Guests at times, through crisis intervention and / or emotional de-escalation
• Use active listening, coming into conversations as a humble learner, taking the time to listen carefully to our Guests rather than simply suggesting solutions to problems
• Advise and advocate for homeless Guests who are navigating social services in Dallas
• Utilize our case management technology to effectively build relationships with Guests via documenting pertinent personal and situational information
• Collaborate with OurCalling's Placement Solutions Team by following the established referral and placement procedures to create exit plans for homeless Guests

Skills & Abilities :

Because many of our Guests have been addicts for years and / or experience various levels of mental illness and trauma, Street Outreach Care Ministers should :

A Street Outreach Care Minister's motivation to serve must be :

Education & Experience :

Additional Qualifications :

Our Benefits : We offer an excellent Total Rewards benefit package that includes over 3 weeks Paid Time Off plus Holidays to start, as well as Health Reimbursement Benefit of up to $800 per month, Parental Leave, Life Insurance, Retirement Plan with matching, and more.

The pay range for this role is :

40,000 - 40,000 USD per year(OurCalling - Cesar Chavez)

PI3e5aa29a93ea-30511-38809719