Hospitality Regional Manager – Boston

POSITION SUMMARY

The Regional Boston Manager plays a critical leadership role within Barrel One Collective. This position oversees all hospitality operations for Harpoon Boston, including the Beer Hall, tasting rooms, container bars, events, brand activations, tours, retail, and the Harpoon Common operation on Boston Common. This leader is responsible for building a cohesive culture, elevating service standards, strengthening operational discipline, and ensuring financial performance across all Boston-based hospitality businesses.

This role requires a seasoned operator with strong multi-unit experience, the ability to drive consistency in high-volume environments, and the leadership presence to inspire and hold teams accountable. This individual is the steward of the guest journey at Harpoon Boston and Harpoon Common, ensuring that both locations operate with excellence, deliver welcoming and thoughtful hospitality, and reflect the spirit and reputation of the Harpoon brand.

The Regional Boston Manager is ultimately accountable for guest satisfaction, team development, financial results, operational consistency, and the overall health of the hospitality business across these two high-profile Boston locations.

KEY RESPONSIBILITIES

Team Leadership & Culture Integration

• Lead all management teams across Harpoon Boston and Harpoon Common, aligning culture, expectations, and performance standards
• Inspire, coach, and retain a high-performing team across FOH, BOH, bar, and events operations
• Execute consistent hiring, onboarding, and training practices that reflect B1C values and guest standards
• Foster a culture of trust, accountability, and open communication through regular feedback and coaching
• Maintain visible leadership presence at both sites, ensuring that managers and staff feel supported on peak days and during high-volume events

Operational Oversight & Execution

Financial Accountability & Cost Management

Guest Experience & Service Standards

Marketing, Programming & Community Engagement

Administrative & Interdepartmental Coordination

Other duties may be assigned.

QUALIFICATIONS

Why Join Harpoon

This is more than a restaurant job. It's a leadership opportunity inside one of Boston's most beloved beer brands, supported by a growing collective that believes in hospitality with heart, creativity with purpose, and culture with staying power. You'll help set the tone for the entire guest experience-and help lead Harpoon Boston into its next great chapter.