Talent.com
Community Health Worker - Behavioral

Community Health Worker - Behavioral

LifeLong Medical CareOakland, CA, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Benefits

Compensation : $22 - $23 / hour. We offer excellent benefits including : medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.

Responsibilities

  • Facilitates and manages patient referrals to therapy and psychiatry. Contacts, screens, triages, and connects patients to both internal and external behavioral health resources. Maintains in-house waitlist if appropriate.
  • Maintains mental health provider schedules with a focus on optimizing productivity. Fills provider schedules and manages templates.
  • Conducts warm hand offs of patients from medical providers to facilitate integration of care, to connect high risk / high priority patients to behavioral health services, and / or for patients who have a positive screening for unhealthy alcohol use.
  • Assists in establishing and maintaining smooth functioning of the site’s Behavioral Health Team. Actively participates in behavioral health meetings.
  • Supports behavioral health patient panels by making reminder calls, tracking patient attendance, and following up on no-shows to support and improve continuity of treatment.
  • Supports behavioral health providers in having patients complete screening questionnaires and other paperwork.
  • Tracks patients’ progress and alerts providers to need for outreach and for enhanced services.
  • Assists in coordinating and support behavioral health patient groups.
  • Ensures appropriate consent and parental involvement for pediatric patients in behavioral health (at sites serving pediatric patients).
  • Provides basic support to patients in connection to patient portal and video telehealth visits.
  • Contacts community agencies and maintains updated resource lists of BH resources in the community.
  • Responsible for data collection, entry and generation of reports.
  • Participates in special projects under direction of supervisor.

Qualifications

  • Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change while maintaining a positive attitude.
  • Ability to prioritize tasks, work under pressure and complete assignment in a timely manner.
  • Ability to effectively present information to others, including other employees, community partners and vendors.
  • Ability to seek direction / approval from on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
  • Work in a team-oriented environment with a number of professionals with different work styles and support needs.
  • Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
  • Conduct oneself in external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
  • Ability to see how one’s work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations.
  • Make appropriate use of knowledge / expertise / connections of other staff.
  • Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
  • Commitment to working directly with low-income persons from diverse backgrounds, in a helpful, supportive manner.

    • Job Requirements :

  • Bachelor’s Degree in Social Work, Health or Human Services field or equivalent combination of education and / or experience.
  • Administrative experience in health or social service setting.
  • Knowledge of East Bay health and social service resources.
  • Previous work providing services to persons with mental health disorders, substance use disorders, physical health conditions and / or disabilities, and / or who are experiencing homelessness.
  • Proficient in Microsoft Office with ability to manage databases.

    • Job Preferences

  • Experience and sensitivity working with people who are low-income, have histories of trauma, have mental health and / or substance use disorders, and / or who are HIV positive.
  • Epic experience.
  • Bilingual English / Spanish.
    • serp_jobs.job_alerts.create_a_job

    Community Health Worker • Oakland, CA, US