Technical Support Analyst I

Description

Join Southern Colorado's premier imaging team, Colorado Springs Radiologists, PC / PENRAD Imaging, LLC! With 6 locations along the front range and over 40 years of A+ ratings from the BBB, Colorado Springs Radiologists, PC / PENRAD Imaging, LLC has a long tradition of delivering state-of-the-art imaging to our community.

We are currently looking for enthusiastic, self-motivated, career-oriented applicants to join our team.

Colorado Springs Radiologists, PC / PENRAD Imaging, LLC currently has a full time Technical Support Analyst I position available (40 hours per week, Monday through Friday).

If you are committed to providing exceptional imaging services with compassion and kindness, we are looking for you.

As a PENRAD Imaging Technical Support Analyst I you will utilize your expertise to :

• First point of contact for all technical support needs from end users including staff, radiologists, referring physicians, and patients.
• Interact with end users to support a variety of issues related to PC hardware and software, Citrix virtual desktops, network, peripherals, and software applications.
• Work with referring provider offices to install, deliver, and support interface connectivity.
• Install hardware such as PCs, thin clients, monitors, printers, scanners, and phones.
• Install desktop software such as operating systems, Office suite products and virus protection, and clinical software such as Radiology Information System (RIS) and Picture Archiving and Communication System (PACS) tools.
• On-Call required.
• Demonstrate PENRAD Imaging's core values at all times to patients and coworkers : Compassion, Respect, Integrity, Innovation and Excellence.

Education / Experience : High School diploma or GED required, supplemented by other technical training in a related field and 0-2 years desktop and technical support experience.

Desirable or Special Qualifications or Certifications : Degree or certificate from college or technical school preferred; one-year related experience and / or training; or equivalent combination of education and experience. Experience with Active Directory preferred.

In addition to competitive wages, vacation and sick time accrual, and holiday pay, PENRAD Imaging's benefit package includes :

Safe Harbor Employer Contribution

Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. These statements are not intended to be an exhaustive list of all responsibilities, duties and skills of personnel so classified, nor are these statements intended to create a contract of employment between the employee and Colorado Springs Radiologists, P.C.

Colorado Springs Radiologists, P.C. is an at-will employer.