Data & Document Mmgt Processor

Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered. Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Job Title : Data & Document Management Processor Location : Austin, TX (Local candidates preferred) Candidates within 60 miles : 100% Onsite in Austin office Candidates beyond 60 miles : 100% Remote Preference given to Austin-area candidates Position Overview We are seeking a detail-oriented Data & Document Management Processor to support provider enrollment and file maintenance for Medicaid programs. This role requires strong data entry skills, attention to detail, and the ability to interact professionally with providers and ancillary staff to ensure accurate, timely processing. Key Responsibilities Professionally interact with providers and staff to address inquiries and concerns regarding enrollment and file maintenance. Accurately process 100% of assigned applications and maintenance requests, meeting or exceeding daily targets. Identify and resolve deficiencies in provider applications, issuing corrections based on QA audits as required. Provide timely responses to inquiries regarding application status. Research and contact providers by phone to resolve enrollment deficiencies when necessary. Maintain confidentiality in compliance with HIPAA standards. Recommend process improvements to increase efficiency and accuracy. Flexibility to work overtime as needed to support production demands. Perform additional duties as assigned by leadership. Required Skills & Experience Minimum 1 year of customer service and / or data entry experience in a professional environment. At least 6 months of healthcare provider enrollment / credentialing experience required. Strong computer proficiency, including Microsoft Office Suite. Excellent verbal and written communication skills. Highly detail-oriented with strong quality focus. Ability to function independently and apply critical thinking to analyze and resolve issues. Self-motivated, adaptable, and able to thrive in a fast-paced environment. Commitment to continuous learning and adaptability to new enrollment processes. What We're Looking For Local Austin candidates are strongly preferred. Candidates within 60 miles must work 100% onsite. Candidates beyond 60 miles will be considered for 100% remote work.