Strategic Planning Manager

Manager Of Strategic Planning

ADP is hiring a Manager of Strategic Planning. Do you thrive on turning strategy into action across complex organizations? Are you energized by analytics, market intelligence, and building alignment? Want to help shape the future of service delivery? Well, this may be the role for you. Ready to make your mark? In this role, you will serve as a trusted advisor to business stakeholders with deep understanding of client and associate needs. You will help the business rethink existing service practices and optimize value from new capabilities. You will influence strategy in a fast-paced environment as a key member of a cross-functional team, including researchers, product owners, and change management experts. To thrive here, you're a strategic thinker with exceptional communication skills who can simplify complexity, influence diverse perspectives, and negotiate the adoption of new approaches. In return, you'll get the runway to make a meaningful impact, collaborate across functions, and grow in a culture that values inclusion, learning, and results.

What you'll do : Responsibilities :

• Partner with business units and functional leaders to analyze current processes, identify inefficiencies, and propose improvements aligned with the enterprise's business strategy and goals.
• Lead cross-functional workshops to align stakeholders on best practices and reduce process fragmentation across business units.
• Support the design and documentation of target-state business workflows and service processes to support ongoing operational excellence.
• Synthesize discovery findings to document and maintain a repository of business requirements and capabilities.
• Support the prioritization of capabilities based on business impact and client experience value.
• Coordinate with Product Management and Technology to align solutions to business requirements within established standards and guidelines.
• Present key discovery progress and outputs to executive leadership.
• Assist in the development of KPIs and performance dashboards to measure the success of new capabilities and service initiatives.
• Provide analytical and communication support to senior team members for program reporting, KPI tracking, and value realization.

To succeed in this role :

Requirements :

Other acceptable experiences could include :

Bonus points for these :

Preferred Qualifications :

Apply today!