Technology Account Manager

Job Details

Level

Entry

Job Location

Nashville - Nashville, TN

Position Type

Full Time

Education Level

High School

Salary Range

$19.00 - $23.00 Hourly

Job Shift

Day Shift

Description

Description

Prisma is seeking a Technology Account Manager (TAM) in one of the most exciting and strategically important parts of our business. Web to Print is one of the fastest growing segments of the commercial print industry. The successful candidate will report to the Web to Print Manager. The TAM is primarily responsible for support of our proprietary eCommerce platform. They will work cross-functionally with our Technology, Sales, Production and Fulfillment Teams as well as Clients to onboard and maintain various web-to-print stores. Our team strives to deliver stellar customer service and maintain the level of excellence our customers have come to expect of Prisma. Come join the award-winning Prisma Team today!

You Will

• Submit requests to maintain products and other elements on preexisting or new sites for various clients
• Create and maintain comprehensive project documentation
• Ensure each project stays on schedule and adheres to deadlines and defined scope
• Manage and report changes to the project scope, schedule, and costs
• Respond to questions from internal and external stakeholders
• Deliver clear and concise verbal and written communication that is appropriate to the situation and audience
• Stay highly organized in a fast-paced environment
• Answer customer calls and emails as the first line of support

You Are

Qualifications

You Have

Plusses