ROLE
When you join the YES Prep team, some of the exciting work and responsibilities will include :
- Providing application technical support and training to Skyward users remotely via Teams or by traveling to campus sites;
- Updating training materials and resources on SIS Sharepoint Site and Professional Development Center;
- Participating inmeetings around student information system capabilities and procedures;
- Assisting with configurations and maintenance of SIS modules to meet organizational and compliance needs;
- Assisting SIS Specialists with validation of data and various reports, dashboards and letter templates using the SIS report writing tool;
- Processing and routinely validating daily imports and user account security in the SIS;
- Resolving support tickets submitted by SIS end-users to the Student Information System Group in the case management system;
- Collaborating with SIS team to ensure monthly and end-of-year system maintenance is performed and completed successfully;
- Developing expertise in providing technical support to student information system platform users;
- Performing weekly and monthly reviews of data validations to ensure aligned across operational checkpoints;
- Updating district curriculum and course master data in the SIS in order to ensure compliance, alignment, and data accuracy across systems;
- Attending Region 4 and SIS training to learn how to better support SIS end users;
- Additional duties as assigned.
THE PERSON
We seek staff with a multitude of backgrounds, talents, interests, and ideas. Certain traits consistently shine through our most successful employees : passion for the mission, drive for results, care for students, and resilience. Other traits needed and desired for this role are :
THE MUST HAVES
Educational Requirements (one of the following must be true) : Bachelor’s Degree from an accredited four-year educational institutionAssociate’s Degree and 1-2 years ofequivalent experience (in lieu of a bachelor’s degree)3 or more years of equivalent experience(in lieu of a bachelor’s degree)Two years of experience within anelementary or secondary school environmentOutstanding record of organization and attention to detailsExperience with data tracking, people and project management, and communication with a customer-service focusProficient in current MS Office Suite (Word, Excel, PowerPoint, Access)Excellent organization, time management and follow-up skills; high sense of urgency;Ability to troubleshoot and resolve problemsAbility to maintain the highest level of confidentialityOpenness to giving and receiving frequent feedbackAbility to maintain emotional control under stressAbility to work urgently in a fast-paced and results-oriented environmentAbility to juggle multiple tasks and initiatives at onceDemonstrated ability to work on a teamAbility to work independently and manage tasks in a timely mannerTHE MUST HAVE BELIEFS
Belief in and commitment to the of YES Prep Public SchoolsDesire to disrupt systemic status quos in educationWillingness to go above and beyond to disrupt said status quosPassion to develop resiliency through a relentless pursuit of jaw-dropping resultsConviction that high expectations + high accountability = high performance and high growthTHE NICE TO HAVES
Knowledge of Skyward Qmlativ or other Student Information System ApplicationKnowledge of Solarwinds or other case management systemWorking knowledge of records management, information discovery, content management, knowledge management, and business process managementAbility to juggle multiple tasks and initiative at onceTHE PERKS
– This position is a non-exempt, hourly position; offers commensurate with experience.Health and Supplemental Insurance – A $0 monthly medical option or a $24 monthly option that includes $50 YES Prep Paid Health Savings Account contribution, in addition to a variety of supplemental benefits including Dental, Vision, Disability, Life, etc. Employees must work 20+ hours a week to be eligible for a full spectrum of benefits, and 10 hours a week minimum for medical benefits.Retirement Plans – Participation in Teacher Retirement System of Texas and an optional 457b Retirement Plan.Paid Time Off – Employees working 20+ hours a week receive 15 days of Paid Time Off in addition to the system closures during the .Paid Leave Programming – In the event you need to be out due to medical needs (including maternity and paternity leave), YES Prep offers paid leave, paid out at 100%, based on eligibility and tenure.Professional Development - YES Prep values longevity and performance over time. We invest in developing leaders through high-quality programs, effective coaching, and ongoing professional development.– The strong cultures of our campuses and Home Office are just one of many reasons we were named in 2018, 2019, and 2021. We won theand were a 2016 finalist as well.YES Prep is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, ethnicity, religion, gender, sexual orientation, gender expression, national origin, disability, age, marital status, military status, pregnancy, or parenthood.