Provider Operations

Job Description

About Bridge

Bridge radically simplifies accepting insurance for virtual care clinics, enabling them to offer patients insurance-covered care within a matter of weeks. By utilizing Bridge, virtual care clinics can tap into nationwide insurance coverage, leverage patient-facing and back-office technology specifically designed for virtual care workflows, and benefit from comprehensive revenue cycle management.

Bridge is already scaling rapidly and supports clinics across a broad range of specialities. It is led by a team of seasoned healthcare experts with extensive experience across virtual care clinic operations, insurance contracting, and revenue cycle management. Backed by leading investors including General Catalyst, Andreessen Horowitz, Thrive Capital, Khosla Ventures, Greenoaks, and Mischief.

The Role

This is a key leadership role reporting directly to the CEO. The Provider Operations is responsible for the systems, processes, and team that enable Bridge to scale its provider base quickly while maintaining quality, compliance, and efficiency.

You’ll lead all aspects of provider onboarding, credentialing, and payer enrollment. The goal is to make it simple and predictable for clinics to bring new providers online while ensuring accuracy and compliance across every payer workflow.

You’ll collaborate closely with Product, Revenue Cycle Management, and Strategy & Operations to streamline onboarding, reduce friction, and ensure provider data and enrollment directly support clean claims and revenue performance.

Responsibilities

• Own provider onboarding, credentialing, and payer enrollment from end to end, ensuring Bridge can bring new providers online quickly and compliantly across all payer plans.
• Build scalable systems and dashboards that measure throughput, quality, and cost per provider, enabling data-driven decision-making and continuous process improvement.
• Recruit, develop, and lead a high-performing operations team capable of supporting rapid provider growth while maintaining a high standard of quality and compliance.
• Partner cross-functionally with Product, RCM, and Legal to improve workflows, reduce credentialing bottlenecks, and ensure provider data accuracy supports clean claims.
• Establish Bridge as a trusted partner to payors through delegated credentialing programs, strong relationships, and consistently reliable execution.
• Continuously improve the provider experience by identifying friction points, defining success metrics, and driving measurable gains in speed, satisfaction, and reliability.

What We’re Looking For

Requirements

Nice to have

What we’re not looking for

Why Bridge?

Pay Transparency

The estimated starting annual salary range for this position is $135,000 - $185,000 USD. The listed range is a guideline from Pave data, and the actual base salary may be modified based on factors including job-related skills, experience / qualifications, interview performance, market data, etc. Total compensation for this position may also include equity, sales incentives (for sales roles), and employee benefits. Given Bridge’s funding and size, we heavily value the potential upside from equity in our compensation package. Further note that Bridge has minimal hierarchy and titles, but has broad ranges of experience represented within roles.

Location

Remote. We have an office in Boulder, CO and always welcome candidates to join us in person.