Community Manager - Hybrid

Are you passionate about Community Management? Do you have an analytical mindset? Are you someone who enjoys a challenge? Then this Community Manager position with our client might be the role for you. This opening is a pivotal position for our client as they continue to build and elevate their Community Management program across the organization while supporting day to day functions.

• This role is NOT focused on "creating content, posting on social media, building content calendars".
• Responsibilities :

o Identifying and engaging with comments and questions on Facebook / Instagram / Meta

o Escalating to, and working with, the marketing / communication reps within the business units to deliver responses

o Documenting and building out a playbook for community management

o Developing reporting on the impact of social media and the community management

o Using Brandwatch, Khoros, Sprout Social, and other social media listening tools to understand trends

• Top Skills Details :
• 3 years of tactical experience as a Community Manager
• Developed reporting and conducting analysis of social media / community management using social media listening tools
• Experience of how to work within a brand style guide or working with multiple brands
• Additional Skills & Qualifications :

Agency industry will be a huge plus

Specific tool experience with things like Brandwatch, Khoros, Sprout Social etc is a plus

• Experience Level :

Intermediate Level

About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.