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Sr. Technical Program Manager

Sr. Technical Program Manager

Yum! BrandsPlano, TX, United States
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PURPOSE OF THE JOB :

This role sits within the KFC US Digital & Technology team, supporting the "Saucy by KFC" initiative—KFC’s innovation-focused concept. The Program Manager is responsible for managing the planning, coordination and delivery of Integrations, hardware and restaurant applications that power Saucy. This role also serves as a liaison to the KFC US Engineering team with actual reporting into Program Management in KFC US , with a dotted-line reporting relationship into the Saucy organization , ensuring alignment with engineering, platform strategy, and product execution across KFC’s digital portfolio and alignment with BYTE by YUM.

JOB RESPONSIBILITIES :

Product Direction (%)

  • Maintaining and visualizing a product roadmap for our employee-facing restaurant systems and integrations into those systems, with a focus on future-forward innovation through Saucy by KFC.
  • Maintaining and visualizing a product roadmap for our customer facing systems and integrations into those systems, with a focus on future-forward innovation through Saucy by KFC.
  • Planning and managing the activities to achieve the goals of setting up and maintaining restaurant technology and digital applications.
  • Grooming and maintaining the backlog, prioritizing development efforts and clarifying requirements.
  • Working with internal partners to advocate for enhancements and bug fixes to our solutions.
  • Acting as a liaison to the KFC US Engineering team to ensure business needs are clearly translated into technical requirements, and that Saucy-aligned integration efforts are on track.
  • Partnering with engineering leadership to align priorities, technical design, and roadmap execution.
  • Ensuring all integration development supports Saucy platform objectives and standards and align with KFC US and BYTE by YUM initiatives.
  • Collaborating with other development groups to ensure product fit within the broader solution portfolio.

Release & Project Management (%)

  • Building and maintaining the project plan for integration solutions within the release cycle.
  • Coordinating with solution partners to plan releases and upgrades.
  • Working with business stakeholders to determine appropriate release timing.
  • Assisting with QA and validation as needed.
  • Facilitating alignment between Saucy engineering teams, KFC US architects and internal stakeholders for joint planning and prioritization.
  • Managing dependencies across engineering pods and external vendors.
  • Rollout Planning (%)

  • Assisting hardware, OS, and MDM services teams in planning device purchases and installation timing.
  • Collaborating with the digital platform team to ensure full alignment of upcoming projects and releases.
  • Coordinating with internal and vendor teams to manage rollout schedules.
  • Supporting Saucy engineering and deployment teams to validate release readiness and monitor rollout success.
  • Education / Certifications :

  • Bachelor’s degree in Computer Information Systems / Business Administration or related
  • Experience :

  • years of Technical Product Owner experience
  • years of Program Management experience
  • years of Project Management experience
  • years of manual QA testing
  • years of technical document writing
  • Tools :

  • Experience with Jira, Confluence, or Microsoft DevOps
  • Salary Range : $, - $,

    Benefits : Employees (and their eligible family members) may enroll in the following types of insurance coverage : medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA / HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our (k) plan. Yum! provides weeks of vacation, paid sick leave, paid holidays, a floating day off and paid days for volunteer time each calendar year. To learn more about working at Yum! -

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    Sr Program Manager • Plano, TX, United States