Field Specialist

Field Specialist

Johnson and Johnson Vision is recruiting for a Field Specialist. The position will be located in Kansas City / Springfield, MO. This position will require frequent travel on short notice.

Candidate must reside in the Kansas City / Springfield, MO. or surrounding areas. Candidate must have the ability to work in home office 25% & in field 75%. Valid US Driver's license required.

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding on the possibilities of vision treatments? Ready to join a team that's reimagining how vision is improved? Our Vision team solves the toughest health challenges. Help combine cutting-edge insights, science, technology, and people to encourage eye care professionals and patients to proactively protect, correct and enhance healthy sight for life. Our products and services address these needs from the pediatric to aging eye in a patient's lifetime.

Under limited supervision and in accordance with all applicable federal, state, and local laws and regulations, as well as Johnson & Johnson corporate procedures and guidelines, this position will be responsible for the following :

Responsibilities :

• Provides technical support to physicians, nurses and other medical professionals on company products and services.
• Installs, maintains, and repairs complex electro-mechanical medical lasers and other equipment
• Provides support and problem resolution for sales, customers, and the field service team.
• Ensures that installation, training, and other work necessary is completed on time.
• Identifies problems and recommends resolutions on existing products.
• Conduct new product evaluations.
• Documents and reports on field activities as well as incorporate and promotes process improvements.
• Participate in the generation of technical bulletins and basic operations and service procedures.
• Works with field service representatives, sales representatives, clinical specialists and customers to improve field service.
• Assists in the development and maintenance of equipment
• Other additional duties or projects as assigned.

Education :

Required :

Preferred :

This position is eligible for a company car through the Company's FLEET program. This position is overtime eligible.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, please contact us via https : / / www.jnj.com / contact-us / careers or contact AskGS to be directed to your accommodation resource.