SAINT LAURENT Client Advisor Palm Beach

Saint LaurentPalm Beach, FL, US

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Client Advisor

About Saint Laurent : Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prt porter in a 1966 collection called 'Rive Gauche', synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women's and men's ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

Role : The Client Advisor contributes actively to the store sales and key indicators achievement. They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues, while consistently upholding our Maison values, image and standards.

Mission :

Provide outstanding client and after-sale service to all visitors and clients
Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
Cultivate a robust client portfolio to secure a proactive and growing business
Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
Know how to create personalized, versatile, and timeless silhouettes for the client and demonstrating your passion for the fashion culture
Show a transparent and genuine attitude with the client and create a unique connection with them
Communicate in a professional and sincere way, with clients and colleagues
Effectively use all the available tools to optimize business opportunities
Proactively support and collaborate with the front and back-of-house teams, their achievements and ultimately the overall team spirit
Upholds and adheres to all company policies and operational procedures

Profile :

Preferred experience in providing high-quality service in a client facing role, i.e. in fashion & accessory retail, in customer service or in luxury hospitality

Have passion for the fashion culture, like to create personalized looks

Have a business mindset and an entrepreneurial spirit

Strong team spirit to achieve common goals

At ease with using tools and applications, adapts quickly with new technology

Motivated to work in a fast-paced environment, able to multitask, prioritize; is open minded and driven by creativity

Proactive, passionate & with a problem-solving attitude

Excellent written, oral & listening skills, in English and local language, additional languages preferred

Embrace change and see it as an opportunity to grow and develop

Saint Laurent is committed to building a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of gender, age, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, we encourage applications from all qualified individuals.

Job Type : Regular

Start Date : 2024-11-30

Schedule : Full time

Organization : YSL America Holding Inc.

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Saint Client Advisor • Palm Beach, FL, US