Technology Support Specialist

CSUN strives to be a destination workplace where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success both for our students and our employees. We have a relentless passion for celebrating diversity equity and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do and enjoy the unique value the CSUN community can offer. If this sounds like you youve come to the right place. Learn more : Duties

Under general supervision the Technology Support Specialist delivers comprehensive technical support within Enrollment Services. Key responsibilities include managing technical equipment supporting application software documenting operational procedures and assisting with imaging tasks.

• Responds and resolves ES issues related to desktops laptops mobile devices phones software and any other related items.
• Installs and upgrades desktop laptop mobile device operating systems software hardware and related items.
• Coordinates and moves staff in ES as needed including activation of network ports moving of hardware new phone setup adjustment of sit / stand as appropriate and other related equipment.
• Creates and maintains IT asset inventory tracking including hardware software licensing and other related items.
• Develops modifies and maintains documentation for primary and support tasks to assist management peers and user staff in understanding and effectively using ES resources.
• Performs other duties as assigned.
• NOTE : To view the full position description including all of the required qualifications copy and paste this link into your browser : to a Bachelors degree in a related field.
• Relevant education and / or experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Knowledge Skills & Abilities

Pay Benefits & Work Schedule

General Information

Equal Employment Opportunity

CSUN is an Equal Opportunity Employer and prohibits discrimination based on Age Disability (physical or mental) Gender Gender Identity (including Nonbinary or Transgender) Gender Expression Genetic Information Marital Status Medical Condition Nationality Pregnancy or related conditions Race or Ethnicity (including color caste or ancestry) Religion or Religious Creed Sex (including Sex Stereotyping or Sex Characteristics) Sexual Orientation and Veteran or Military Status. Our nondiscrimination policy is outlined in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Talent Acquisition at .

Required Experience :

IC

Key Skills

Children Activity,Access Control,Human Resources Administration,Government,Actuary,Hydraulics

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 4595 - 6694