Experience Designer

Category / Area of Expertise : Product Management

Job Requisition : 457141

Address : USA-IL-Chicago-300 South Riverside Plaza

Store Code : CF Product Management (5157909)

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose

We are seeking a highly skilled designer to join our Experience Design team. A successful candidate will influence product strategy, be a collaborative and eager contributor, execute with excellence, and lead product prototyping and UX design within the Offers & Coupons domain. This is an opportunity to join a fast-paced team, think holistically about design and change the current grocery landscape.

The Experience Design team has an effective partnership with Product Management and Development teams. We collaborate with engineers, product owners, brand clients and other executives throughout the product development lifecycle. The position requires a customer focus, a data-informed approach, and awareness of current practices for mobile and browser UX design. The ideal candidate will be comfortable with ambiguity, passionate about design, and able to perform at a high level.

Our flexible / hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Chicago, IL.

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties and Responsibilities

• Applies user centered design methods to design elegant, simple and intuitive solutions that aligns business goals and user needs - specifically within the Offers & Coupons domain
• Advocates for the customer throughout the product lifecycle - ensuring their needs are central to design decisions
• Partners with User Research team and conducts remote user research to validate concepts and design decisions
• Collaborates, coordinates, and influences design peers to deliver a consistent and cohesive user experience across our digital platforms
• Bring a mobile-first mindset to cross-functional collaboration with product, engineering, and business stakeholders
• Present work effectively to a range of audiences, from design teams to business stakeholders and executives, tailoring the level of detail appropriately
• Takes pride in producing clear deliverables including flows, wireframes, visual design, high-fidelity comps, and front-end annotations
• Documents expected transitions, animations and micro-interactions through prototypes as needed
• Delivers work that adheres to brand standards, WCAG 2.0 accessibility guidelines, internal design system and experience principles
• Partner with scrum teams to ensure designs are implemented as intended and help resolve unexpected challenges during development
• Champion continuous improvements to the customer experience by leveraging market analysis, customer feedback, usage analytics, stakeholder input, and design research insights

Qualifications

Preferred Qualifications

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

Salary Range : $93,840- $140,760

#LI-KK1 #LI-Hybrid

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.