Pause Studio, Spa / Health / Wellness Associate / Sales - Part Time

COMPANY DESCRIPTION

Pause Studio is a modern recovery brand built to restore the human condition. Using cutting-edge technologies and age-old healing principles, Pause offers a place to relax, recharge, renew and ultimately resume life in a clearer, happier, healthier state of mind. Pause offers a wide array of science-backed wellness services such as flotation therapy, infrared sauna therapy, cold plunge, cryotherapy, LED light therapy, compression therapy, and IV vitamin infusion (drip) therapy – all designed to optimize rest and recovery, reduce stress, increase immunity, and promote self-care. Pause is redefining the spa industry and providing a space that is needed more than ever today.

The location will be at The Walk, a retail complex in Newport Beach at 2135 Westcliff Drive, Suite 100, Newport Beach, CA 92660.

SUMMARY / OBJECTIVE

Our Studio Associates are the frontline ambassadors of the Pause experience—champions of our science-backed wellness offerings and key drivers of studio growth. More than just a client service role, this position is about building relationships, driving sales, and creating memorable experiences that keep clients coming back.

We are looking for passionate, sales-oriented individuals who thrive on connecting with people, sharing the benefits of cutting-edge wellness modalities, and turning first-time visitors into lifelong members. This is an hourly role with big opportunities to make an impact : supporting new studio launches, growing client memberships, and fueling the expansion of a rapidly emerging brand.

If you’re energized by wellness, passionate about helping others elevate their lifestyle, and motivated by results, this role offers the chance to be at the center of it all.

Hours Needed : Flexible availability, including weekends and closing shifts.

ESSENTIAL DUTIES & RESPONSIBILITIES :

• Deliver world-class client experiences : welcome clients with warmth, educate them on services, and personalize recommendations based on individual needs.
• Drive sales through connection : confidently introduce packages, memberships, and promotions while embodying the Pause wellness philosophy.
• Grow the brand : support studio outreach initiatives, local marketing, and events designed to attract and convert new clients.
• Support smooth operations : manage POS / appointment software and assist with day-to-day studio flow.
• Maintain studio appeal : uphold a pristine environment across reception, service rooms, and restrooms, ensuring the studio always reflects the premium Pause brand standard.

REQUIRED EDUCATION AND EXPERIENCE :

ESSENTIAL SKILLS

Sales and client relationship-building

Strong communication and persuasive presentation skills

Troubleshooting and problem-solving

Time management and organization

Ability to multitask in a fast-paced, high-energy environment

COMPETENCIES

Passion for physical and mental wellness, recovery, and performance

Confident selling services and creating client loyalty

Strong judgment, initiative, and independence in decision-making

High attention to detail and operational excellence

Thrives in team-oriented, goal-driven environments

Curious, adaptable, and excited to learn and master new offerings

PHYSICAL REQUIREMENTS / ENVIRONMENT :

POSITION TYPE

Full time or part time positions available

Must be 21 years old

HOURS NEEDED TO FILL ARE :   Any availability including weekends and flexibility for closing shifts.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.