Solution Architect

Join to apply for the Solution Architect role at Upstream Security

6 days ago Be among the first 25 applicants

Join to apply for the Solution Architect role at Upstream Security

Upstream Security is looking for a talented Solution Architect to join our North America team and focus on driving customer satisfaction as the front-line leader for handling technical and architectural inquiries regarding Upstream solutions, architecture, and integration with the customer ecosystem.

The ideal candidate will have a strong AI / ML, Cloud, Data management and Cybersecurity background, with sensitivity to customer needs and constraints and be able to independently manage multiple complex projects in parallel, driving them through to successful deliveries. The perfect match will have a strong ability to evangelize, think critically, multitask, and troubleshoot across various systems / areas, including tech support such as advanced AI / ML architecture, system detection configuration and assisting customers and partners.

A successful candidate will be a high-performing team member who will add value to our existing company culture.

You will have an excellent opportunity to join one of the most promising startups in cybersecurity and vehicle quality solutions for the automotive industry.

This role is full-time and is US-based, east coast, with a preference to Metro Detroit and / or Greater Boston area.

Responsibilities :

• Communicate with prospects and customers to convey information concerning the technical and business benefits of Upstream’s solutions and products.
• Gather requirements, identify customer challenges, design solutions, conduct presentations and product demonstrations, run technical workshops, work with customers, partners, sales and customer success teams to conduct Proofs-of-Concept (POCs), technical / architectural engagements and product evaluations.
• Lead design and implementation of GenAI cloud data management & security solutions involving multiple products integrating with multiple vendors, service providers, and OEM solutions.
• Deliver professional and technical management following the best practices and established procedures through proactive communication, strategic advisory, technical project management, service reviews, escalation management and training.
• Demonstrate high customer satisfaction levels and results; actively work to improve the overall customer and partners (MSSP, SIs, Technology partners) experience.
• Answer RFx processes, define technical needs for POVs and deployments.
• Build strong technical rapport by utilizing related skills and assisting with customer needs.
• Evaluate customers' business needs, infrastructure, security and compliance requirements.
• Work to identify and / or develop value creation and upsell opportunities.
• Maintain in-depth understanding of company technology, products, and services.

Requirements :

Upstream is an equal opportunity employer. All candidates for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, state or local law.

Seniority level

Seniority level

Not Applicable

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

Industries

Computer and Network Security

Referrals increase your chances of interviewing at Upstream Security by 2x

Sign in to set job alerts for “Solutions Architect” roles.

Sr. Technical Solutions Architect (Cloud Data, Life Science, ELN / LIMS) - US Remote

Principal Solutions Architect, Banking & Capital Markets

Newton, MA $40,000.00-$176,000.00 1 day ago

Senior Solutions Architect Engineer - GridBeats

Boston, MA $131,700.00-$175,500.00 6 days ago

Solution Architect - Application Modernization

Senior Solutions Architect II (Strategic Accounts & Partnerships)

Senior Solutions Architect II (Strategic Accounts & Partnerships)

Boston, MA $130,000.00-$170,000.00 3 days ago

Solution Architect – Kinaxis RapidResponse (Maestro)

Solution Architect - Viator API Implementation

Needham, MA $75,000.00-$95,000.00 3 days ago

Consulting Field Solutions Architect - AI / Analytics - SLED

Boston, MA $168,000.00-$299,000.00 6 days ago

Principal Software Architect – Energy & Grid Applications

Cambridge, MA $185,840.00-$232,300.00 1 week ago

Boston, MA $270,000.00-$360,000.00 3 days ago

Waltham, MA $90,000.00-$175,000.00 2 months ago

Boston, MA $135,000.00-$155,000.00 2 weeks ago

United States $195,000.00-$250,000.00 3 weeks ago

Senior Applications Architect, Commerce and Web

Boston, MA $150,000.00-$250,000.00 2 weeks ago

Boston, MA $119,000.00-$218,750.00 3 weeks ago

Boston, MA $150,000.00-$185,000.00 2 days ago

Senior Architect - Commercial Life Sciences (Remote)

Boston, MA $100,000.00-$200,000.00 3 days ago

United States $145,000.00-$155,000.00 2 weeks ago

Boston, MA $118,000.00-$147,500.00 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr