Instructional Designer

Do you have a passion for adult learning? Are you driven by developing learning content that helps promote career growth and customer satisfaction? If so, Spectrum Learning and Development has the position for you.

At Spectrum, we keep customers connected across our 41-state footprint. Our Customer Operations Learning and Development team is responsible for developing learning content to support our frontline Customer Service employees. They use training and best in class learning technology to prepare our frontline employees to provide the high-quality customer support Spectrum is known for.

BE PART OF THE CONNECTION

As an Instructional Designer with the L&D team, you’ll use your knowledge to design, develop, and maintain programs used to train employees who serve our customers. Leveraging learning technology, you’ll have the opportunity to grow your own skillsets while supporting your business partners.

WHAT OUR INSTRUCTIONAL DESIGNERS ENJOY MOST

• Collaborating with leadership team and subject matter experts to design engaging learning that enhances business performance
• Partnering with the business to create clear learning objectives in support of business goals
• Conducting reviews of training materials to meet learning objectives
• Providing enhancements and revisions to existing materials using stakeholder feedback
• Collaborating with staff, managers, and directors to create quality training deliverables
• Maintaining status of projects, milestones, and tasks in the team project tracking tool
• Facilitating in-person and virtual training sessions

On a typical day you’ll collaborate with the L&D team in a dynamic office environment. You’ll conduct need assessments, select instructional models, and design content. You’ll thrive in this role if you can both curate content and teach others how to use it effectively.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

Preferred Qualifications

This position is not eligible for immigration sponsorship

SPECTRUM CONNECTS YOU TO MORE