IT Helpdesk TechnicianBird Rock Systems • San Diego, CA, United States
serp_jobs.error_messages.no_longer_accepting
IT Helpdesk Technician
Bird Rock Systems • San Diego, CA, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
- serp_jobs.job_card.permanent
- serp_jobs.job_card.temporary
job_description.job_card.job_descriptionTriage and fix technical areas impacting employee productivity. Provide optimization reports for various IT and IT Security tools. Act as a technical resource for employee inquiries. Create and maintain technical documentation. Install and configure computer hardware, software, systems, phones, mobile devices. Set up PCs and equipment. Support business applications. Monitor and maintain cloud applications including Office 365. Respond in a timely manner to service issues and requests. Provide in-person technical support across the company. Troubleshoot login / permission issues. Repair and replace equipment as necessary. Participate in testing new technology. Complete company and partner training and certification tests. Increase technology acumen via engineering whiteboard sessions, vendor training, product demos, and industry seminars. Ensure customer satisfaction in every step of problem resolution. Track customer issues. Document diagnostic steps while troubleshooting reported problems. Conduct research to find correct solutions. Provide quality support to customers employing a high degree of customer service, technical expertise, and timeliness. Respond to customer inquiries in a timely manner. Undergraduate degree, or equivalent, pertaining to IT. Two years of experience with IT support and IT projects. General industry knowledge of technology vendors, applications, and trends. Ability to commit to full-time schedule, as detailed on upon employment Strong desire to do an excellent job. Strong passion for technology. Listens to people with technical needs - identify be sensitive and responsive to technical needs. Excellent written and verbal communication skills. Able to express ideas clearly and convey necessary information. Able to recognize and attend to important details with accuracy and efficiency. To show us you've read this posting carefully, please answer the following question in your application : You're in a race and you pass the person in second place. What place are you in now? Able to maintain a positive attitude in the face of criticism, rejection, or failure. Able to constructively work under deadlines. Able to think strategically and tactically. Able to identify areas of risk / concern in area of responsibility. Ability to apply knowledge, experience, and expertise when addressing issues. Build solid and effective working relationships with others. Knowledge and expertise in related areas of responsibility. Strong organizational and time management skills, driving tasks to completion. Interest in attending various program events, including social gatherings, career development workshops, and more. IT infrastructure, cybersecurity, or related technical background Certification - CompTIA, ITF, A+, Network+, Security+, or similar Location type : Onsite Onsite location : San Diego, California, United States Remote work requirements : N / A Schedule : Full time Employment duration : Temporary to Permanent Estimated start date : Immediate Estimated end date : TBD, based on availability, experience, and job performance. Expected Pay : $26.50-$29 Hourly DOE The above represents the expected compensation range for this job requisition. Ultimately, in determining pay, we'll consider location, experience, and other job-related factors.
IT Helpdesk Technician
Why Bird Rock Systems
At Bird Rock Systems, we take pride in being named one of the Inc. Magazines Best Workplaces Award winners and Inc. 5000 Fastest Growing Private Companies. Our dynamic journey to success is fueled by a team of passionate individuals who thrive in a fast-paced environment. We're more than a workplace; we're a community of fun-loving people dedicated to excellence.
What Sets Us Apart :
- Best Workplace Awards : Bird Rock Systems is honored to be recognized as one of San Diego Business Journal's Best Places to Work and Inc.'s Best Workplaces, highlighting our commitment to fostering a positive, collaborative, and innovative work environment.
- Fast-Paced Growth : As an Inc. 5000 honoree, we're committed to driving innovation and pushing boundaries. Join us to be part of a dynamic and ever-evolving company.
- Vibrant Company Culture : We believe in creating an environment where work feels like fun. Our team is more than colleagues - we're friends who collaborate, support, and celebrate together.
- Core Values : Our values define us. Loyalty, work / life balance, kaizen (continuous improvement), unwavering integrity, exceptional customer service, and giving back to our community are the cornerstones of Bird Rock Systems.
Your Opportunity :
At Bird Rock Systems, you're not just an employee - you're an essential part of our growth story. Join our team of driven professionals who embrace challenges, value camaraderie, and thrive on making a difference. If you're ready to work in an exciting atmosphere that blends passion, innovation, and purpose, we invite you to apply and embark on a rewarding journey with us.
Take the next step towards an inspiring career. Apply now and become a proud contributor to Bird Rock Systems' exceptional trajectory!
Join us on our journey. Apply today.
Position Summary
We are looking for a proven performer to help fuel our aggressive growth strategy and complement our unique company culture. The Technology Helpdesk Technician is an technical position supporting technical enterprise-class solutions. This position is welcome to those who have two years of experience in the technology industry. Bird Rock Systems is represented by the best of the best technical engineers to learn from with many different skill sets including networking, security, storage, virtualization, wireless, cloud and collaboration technologies. This position includes mentoring, web-based training, on-the job training, and technical certifications. You will get hands-on experience assisting the services team with internal technical issues and with various customer projects.
You will support various technical requests from all departments :
Main Duties
What You Bring
Education & Experience
Qualifications & Key Skills
Preferred Skills
Location Requirements
Time Requirements
Compensation
serp_jobs.job_alerts.create_a_job
Helpdesk Technician • San Diego, CA, United States
Job_description.internal_linking.related_jobs
A customer in the pharmaceutical / biotech industry is looking to hire one tier 2 desktop support technician into their organization.
Ideal candidate will have 5+ years in desktop support and ideall...serp_jobs.internal_linking.show_more
Network Support Technician Location : San Diego, CA Clearance Required : Active Top Secret Overview The Network Support Technician will provide network, desktop, and on-site technical support for the...serp_jobs.internal_linking.show_more
Increase for RBT certification.Paid drive time / mileage reimbursement.Paid time off earned for every hour worked!.LAUNCH career path - clear milestones with rewards including bonuses and promotion...serp_jobs.internal_linking.show_more
About the Role • • Mercor is seeking experienced • •audio and video technicians • • to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems.This...serp_jobs.internal_linking.show_more
DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm.Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between tal...serp_jobs.internal_linking.show_more
Make an impact in the role of Netflix IT Help Desk Technician to perform responsibilities as a IT Help Desk Technician.Ensure compliance with safety and company policies.
Stay adaptable to changing ...serp_jobs.internal_linking.show_more
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best.
When a network goes down, vital information may be l...serp_jobs.internal_linking.show_more
Serviceline Technician Job Duties : Troubleshoot, repair, and commission string inverters remotely via ou...serp_jobs.internal_linking.show_more
Computer User Support Specialist.Tier I and II support for end-user systems within a secure Department of Defense environment.
The specialist will assist in troubleshooting hardware, software, and n...serp_jobs.internal_linking.show_more
Cognizant is a leading provider IT and BPO services, providing critical initiatives to a variety of global clients.The Hardware Operations team is a part of a high profile client project that provi...serp_jobs.internal_linking.show_more
This is a confidential search for an IT Support Technician to deliver exceptional IT support across all office operations.
This role requires a proactive professional who can troubleshoot issue...serp_jobs.internal_linking.show_more
King Technologies, Inc is looking for a motivated and adaptable IT Operations Support Technician to join our Operations Team to perform rack integration, physical security, and related activities i...serp_jobs.internal_linking.show_more
There are so many ways Octapharma Plasma can enhance your life and your career.Our strong growth is creating great learning and career development opportunities throughout our company, and especial...serp_jobs.internal_linking.show_more
Honest, Uniformed, Nice, Knowledgeable, and Service-oriented.Come and see what all the buzz is about and join our winning team.
College Hunks Hauling Junk is the fastest-growing junk-hauling franchi...serp_jobs.internal_linking.show_more)
Innovative Defense Technologies.IDT), provider of cutting-edge cloud-based integration, automated testing and data analysis for complex, mission-critical systems in the US Department of Defense (DO...serp_jobs.internal_linking.show_more
Act as POC for IT deskside support and Service Desk • Providing technical support across the company (this may be in person or over the phone) Hard...serp_jobs.internal_linking.show_more
Since 2005, we've been empowering individuals to lead more independent lives-through advocacy, innovation, and unwavering commitment.
We believe in showing up-especially when things get hard.Dignity...serp_jobs.internal_linking.show_more
Desktop Support Technician
TEKsystems • San Diego, California, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Network Support Technician
Conceras • San Diego, CA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Behavior Technician ($500 Bonus!)
ABS Kids • Santee, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Remote Audio and Video Technicians - AI Trainer ($60-$80 per hour)
Mercor • Poway, California, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
IT Support / Lab Technician
DivIHN Integration Inc • San Diego, California, United States
serp_jobs.job_card.permanent
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Netflix IT Help Desk Technician
TradeJobsWorkforce • 92197 San Diego, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Information Technology Professional (IT Support)
US Navy • San Diego, CA, United States
serp_jobs.job_card.part_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Serviceline Technician
TradeJobsWorkForce • 92199 San Diego, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Helpdesk IT Specialist
North American Production Sharing de México, S.A. de C.V. • Tijuana, Baja California, Mexico
The role serves as the first point of contact for all Help Desk issues, including PCs, thin clients, virtual desktops, printers, phones, and network-related problems.
Issues that cannot be resolved ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Desktop Support Technician
Kros-Wise • San Diego, CA, USA
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Hardware Support Engineer
Cognizant • Blossom Valley, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
IT Support Technician
Revel Staffing • San Diego, CA, us
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
IT OPs Support / Rack Integrator
King Technologies, Inc. • San Diego, CA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
CA Donor Center Technician I
Octapharma Plasma • Escondido, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Mover / Junk Remover
College Hunks Hauling Junk & Moving • Poway, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Corporate Helpdesk Technician
Innovative Defense Technologies (IDT) • San Diego, CA, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days
Desktop Support
Tekgence Private Ltd • San Diego, CA, United States
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_variable_days
Registered Behavior Technician (RBT)
DABS • San Marcos, CA, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted